Hotel Highland by DLS Hotels
Hotel Highland by DLS Hotels, Hotel Highland, Barlowganj, Christian Village, Mussoorie, Uttarakhand 248122
Gumo's take
Hotel Highland by DLS Hotels in Mussoorie is known for its scenic valley views, peaceful atmosphere, and warm hospitality. Guests frequently praise the staff for being courteous and helpful, and many highlight the breakfast buffet and restaurant as standout features. While the hotel's location offers a tranquil setting away from the bustle of Mall Road, some guests have noted issues with room maintenance and cleanliness. It is a popular choice for families and couples seeking a relaxing mountain retreat.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 68
What guests love
- Highly praised staff service with many reviews highlighting courteous and responsive front desk and restaurant staff.
- Beautiful valley views and peaceful atmosphere, especially from balcony rooms.
- Well-received breakfast buffet and dining experience, with guests noting the variety and quality of food.
Worth knowing
- Recurring complaints about room cleanliness, including poor hygiene, broken fixtures, and misleading room photos.
- Issues with room comfort, such as hard mattresses, cold rooms in winter, and lack of proper heating.
- Location challenges, including a steep and difficult approach to the hotel and a longer drive to Mall Road than advertised.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Kitchen
Common questions
Is the breakfast at Hotel Highland by DLS Hotels highly rated?
Yes, the breakfast buffet is well-received, with guests praising the variety and quality of food. It is a standout feature of the hotel.
What are the main issues guests have reported with the hotel rooms?
Guests have reported recurring complaints about room cleanliness, including poor hygiene and broken fixtures, as well as issues with comfort such as hard mattresses and lack of proper heating in winter.
How is the location of Hotel Highland by DLS Hotels in Mussoorie?
The hotel offers a peaceful, tranquil setting away from the bustle of Mall Road, but the location has some challenges, including a steep approach and a longer drive to Mall Road than advertised.
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