Hotel India

Hotel India, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179

3-star property★ 4.2 · 379 reviews analysed
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Gumo's take

Hotel India in Mussoorie is a 3-star property known for its mountain views and proximity to popular attractions like Mall Road and Cloud End. While it offers spacious rooms with valley vistas and a family-friendly atmosphere, guest experiences are mixed due to inconsistent maintenance and service. It suits budget-conscious travelers seeking a convenient base for exploring Mussoorie, though some reviews highlight issues with cleanliness and unprofessional staff behavior.

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How guests rate it

Location
85
Facilities
70
Staff & Service
60
Room Comfort & Cleanliness
65

What guests love

  • Spacious rooms with valley views and balconies
  • Convenient location within walking distance to Mall Road and major attractions
  • Family-friendly amenities and services

Worth knowing

  • Inconsistent room maintenance and cleanliness issues reported in multiple reviews
  • Unprofessional and sometimes abusive staff behavior documented in several guest accounts
  • Some guests found the breakfast and food quality to be subpar

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Bicycle rental (extra charge)
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible parking
  • Accessible elevator
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Coffee maker in some rooms

Common questions

Is Hotel India in Mussoorie suitable for families?

Yes, Hotel India is considered family-friendly, offering spacious rooms with valley views and amenities that cater to families. However, some reviews mention inconsistent cleanliness and unprofessional staff behavior, which may affect the overall experience.

How is the service quality at Hotel India?

Guests have mixed experiences with the service at Hotel India. While 60 positive sentiments were recorded for service, there were also 27 negative reviews, with some guests reporting unprofessional and even abusive behavior from staff.

What are the nearby attractions to Hotel India?

Hotel India is conveniently located within walking distance to popular attractions like Mall Road and Cloud End, which is just a 2-minute walk away. Guests also frequently mention shopping malls nearby in their reviews.

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