Hotel Kahkashan By Royal Collection Hotels
Hotel Kahkashan By Royal Collection Hotels, GANDHI CHOWK (LIBRARY, 1, Spring Rd, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Kahkashan By Royal Collection Hotels is a budget-friendly option in Mussoorie, known for its scenic views of the Doon Valley and proximity to Mall Road. While it appeals to travelers seeking affordable stays with a homely atmosphere, guest experiences are mixed due to inconsistent service and cleanliness. Positive reviews highlight the room views, friendly staff, and convenient location, while negative feedback often centers on poor maintenance, unresponsive service, and unclean conditions.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 65
- Staff & Service
- 52
- Room Comfort & Cleanliness
- 58
What guests love
- Scenic Doon Valley views from many rooms, especially those with valley-facing balconies
- Convenient location within walking distance to Mall Road and major attractions like Cloud End
- Affordable pricing with a homely atmosphere and some complimentary amenities like breakfast
Worth knowing
- Inconsistent and often poor staff behavior, with reports of rudeness, unresponsiveness, and even threats
- Issues with cleanliness, including dirty linens, smelly rooms, and poor housekeeping
- Maintenance problems such as non-functional geysers, slow water pressure, and broken fixtures
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Pool
- Kitchen in some rooms
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
Common questions
What are the key strengths of Hotel Kahkashan By Royal Collection Hotels?
The hotel offers scenic Doon Valley views from many rooms, is conveniently located near Mall Road and Cloud End, and provides affordable pricing with a homely atmosphere. Some complimentary amenities include breakfast and Wi-Fi.
What are the main concerns guests have about the hotel?
Guests have reported inconsistent service, with some staff being unresponsive or rude. There are also frequent complaints about cleanliness issues and maintenance problems such as broken fixtures and non-functional geysers.
Does the hotel have a restaurant or dining options?
Yes, the hotel has a restaurant that offers a full-service buffet dinner and room service. Guests have mentioned dining as a frequently discussed topic, though reviews are mixed.
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