Hotel Mall Palace
Hotel Mall Palace, Landour bazar Road, opposite Ropeways, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Mall Palace is a mid-range hotel in Mussoorie known for its prime location on Mall Road and scenic views of the Doon Valley and surrounding hills. It appeals to travelers seeking convenience and a budget-friendly stay with access to local attractions like the Gun Hill Ropeway and Mussoorie Mall. While the hotel has a strong reputation for its location and staff service, recent reviews highlight inconsistencies in room maintenance, cleanliness, and food quality. Guests frequently mention the balcony and terrace views as a major highlight, though some rooms and facilities show signs of aging.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Prime location on Mall Road with easy access to popular attractions like Gun Hill Ropeway and Mussoorie Mall.
- Scenic views of the Doon Valley and surrounding hills from balcony and terrace rooms.
- Responsive and helpful staff, with many guests praising the service and willingness to assist.
Worth knowing
- Inconsistent room cleanliness and maintenance, with reports of broken fixtures, unhygienic conditions, and poor linen quality.
- Aging infrastructure and furniture in some rooms, with complaints about uncomfortable beds and outdated amenities.
- Mixed reviews on food quality and pricing, with some guests finding it overpriced and poorly prepared.
- Issues with Wi-Fi connectivity and signal strength in guest rooms.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Restaurant
- Room service
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is Hotel Mall Palace located near popular attractions in Mussoorie?
Yes, Hotel Mall Palace is located on Mall Road, just a 1-minute walk from Mussoorie Mall and close to attractions like the Gun Hill Ropeway. Its prime location is frequently praised by guests.
What are the common guest complaints about the hotel's rooms?
Guests have reported inconsistent room cleanliness, broken fixtures, outdated furniture, and uncomfortable beds. Some rooms also show signs of aging infrastructure and poor maintenance.
How is the hotel's service and staff support?
The hotel is known for its responsive and helpful staff, with many guests praising the service and willingness to assist. Service is one of the most frequently mentioned positive aspects in reviews.
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