Hotel Natraj Palace
Hotel Natraj Palace, Picture Palace side 100 metres down from, Mall Rd, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Natraj Palace is a budget-friendly option in Mussoorie, known for its proximity to Mall Road and basic amenities like a restaurant and pool. While some guests praise its affordability and valley view rooms, the hotel suffers from recurring complaints about cleanliness, poor maintenance, and unprofessional staff behavior. It is most suitable for budget-conscious travelers who prioritize location and cost over comfort or service.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 50
- Staff & Service
- 48
- Room Comfort & Cleanliness
- 42
What guests love
- Budget-friendly pricing with valley view rooms
- Proximity to Mall Road and other points of interest
- Basic amenities like restaurant and pool
Worth knowing
- Poor maintenance and cleanliness in rooms and bathrooms
- Unprofessional and rude staff behavior reported frequently
- Steep and inconvenient location requiring a climb to reach Mall Road
- Issues with heating, hot water, and functional amenities like TV and Wi-Fi
Amenities
- Restaurant
- Room service
- Kid-friendly
- Front desk (24 hour)
- Full-service laundry
- Pool
Common questions
Is Hotel Natraj Palace a good option for families with children?
Hotel Natraj Palace is kid-friendly, which makes it suitable for families. However, there are 8 negative mentions related to family stays, suggesting some guests may have had less-than-ideal experiences with accommodations for children.
What are the main complaints about the hotel's service and staff?
Frequent guest reports mention unprofessional and rude staff behavior. With 32 negative sentiment mentions under 'Service,' this is one of the most discussed and notable limitations of the hotel.
Does the hotel have a restaurant and other dining options?
Yes, Hotel Natraj Palace has a restaurant and is one of the few hotels in the area with this amenity. Guests also positively mentioned breakfast, with 9 positive sentiment mentions related to dining.
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