Hotel Sun n Star
Hotel Sun n Star, Gandhi Chowk, Library, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Sun n Star in Mussoorie is a budget-friendly option known for its convenient location near Mall Road and scenic mountain views from many of its rooms. Guests frequently praise the friendly and cooperative staff, as well as the decent food quality and breakfast. While the hotel has a 4.0/5 rating on Google, reviews are mixed regarding room maintenance and cleanliness, with some guests reporting issues like bad odors, old furniture, and poor Wi-Fi. It is best suited for travelers seeking an affordable stay with easy access to Mussoorie’s main attractions.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and cooperative staff, with many guests highlighting excellent service and responsiveness.
- Convenient location, just a short walk from Mall Road and major attractions like Cloud End.
- Scenic mountain views from many rooms, especially those with balconies.
Worth knowing
- Rooms are often described as old and in need of renovation, with recurring complaints about bad smells, poor maintenance, and outdated furniture.
- Issues with cleanliness, including dirty bed sheets, unclean bathrooms, and general unhygienic conditions in some rooms.
- Poor Wi-Fi performance is a common complaint, with some guests reporting it as unusable.
- Noise disturbances from nearby parking and adjacent rooms, affecting the overall tranquility of the stay.
Common questions
Is the hotel's location convenient for visiting Mussoorie's main attractions?
Yes, Hotel Sun n Star is conveniently located just a short walk from Mall Road and major attractions like Cloud End, making it easy for guests to explore the area.
What do guests say about the hotel's service and staff?
Guests frequently praise the friendly and cooperative staff, with 114 positive mentions of service in reviews, highlighting excellent service and responsiveness.
Are there any common complaints about the hotel's rooms or facilities?
Yes, some guests have reported issues with room maintenance and cleanliness, including bad odors, old furniture, and unclean bathrooms. Additionally, the Wi-Fi is often described as poor or unusable.
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