Hotel Sunny Cot
Hotel Sunny Cot, SUNNY ZAFAR HALL, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Sunny Cot in Mussoorie is known for its proximity to Mall Road and its generally friendly staff, particularly Pooja at the front desk, who is frequently praised for her helpfulness. While the hotel offers a range of amenities including a fitness center, restaurant, and free parking, guest experiences are mixed. Positive reviews highlight the cleanliness of rooms and the quality of food, while negative feedback often centers on poor staff behavior, especially from the manager, and issues with room conditions and location accessibility.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 65
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and helpful front desk staff, particularly Pooja, who is frequently praised for her service.
- Clean and well-maintained rooms with a cozy ambiance and some scenic views.
- Convenient location near Mall Road, making it easy to access shops, cafes, and scenic walks.
Worth knowing
- Inconsistent staff behavior, with several negative reviews citing rude or unprofessional conduct from the manager and other staff members.
- Issues with room conditions, including broken geyser, poor ventilation, and discrepancies between online photos and actual room quality.
- Challenging location accessibility, requiring steep climbs from Mall Road and limited parking options.
- Some negative reviews mention additional charges for basic amenities and poor communication regarding room availability and pricing.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Fitness center (extra charge)
- Doctor on call
- Accessible parking
- Meeting rooms
- English
- Hindi
- Private bathroom in some rooms
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast
- Breakfast buffet
- Bicycle rental (extra charge)
- Nightclub
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Kitchen in some rooms
- Microwave in some rooms
- Coffee maker
Common questions
Is the hotel's service generally good?
Yes, the service is generally good, with 51 positive reviews mentioning friendly and helpful staff, particularly Pooja at the front desk. However, there are also 18 negative reviews, mainly about poor behavior from the manager and some staff members.
Does the hotel have a restaurant and what kind of food is available?
Yes, the hotel has a restaurant with a dinner buffet and table service. Guests have positively reviewed the quality of food, though some have mentioned additional charges for basic amenities.
Is there parking available at Hotel Sunny Cot?
Yes, there is accessible parking available, but there are mixed reviews regarding parking options, with some guests noting limited availability and challenges with location accessibility.
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