Hotel Wild Wood by Ginseng Hotels
Hotel Wild Wood by Ginseng Hotels, Camels Back Rd, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Wild Wood by Ginseng Hotels is a serene hillside retreat in Mussoorie, known for its valley views, tranquil ambiance, and warm hospitality. It appeals to families, couples, and nature lovers seeking a peaceful escape from the Mall Road bustle. The hotel is praised for its scenic rooms, helpful staff, and quality food, though some guests have raised concerns about food hygiene, bathroom cleanliness, and transportation logistics.
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Research this stayHow guests rate it
- Location
- 76
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 74
What guests love
- Highly praised staff and service, with many guests noting exceptional hospitality and responsiveness from front desk and housekeeping teams.
- Scenic valley views from select rooms, offering a tranquil and picturesque setting for guests.
- Positive feedback on food quality and variety, particularly the breakfast buffet and in-house restaurant.
Worth knowing
- Recurring complaints about food hygiene and kitchen cleanliness, with some guests describing poor food quality and unhygienic conditions.
- Transportation challenges, including limited accessibility for commercial vehicles and the need for additional arrangements to reach the hotel from Mall Road.
- Bathroom cleanliness and maintenance issues, with reports of leakage, bad odors, and cramped spaces.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Game room
- Activities for kids
- Doctor on call
- Not accessible
- Accessible parking
- Accessible elevator
- Refrigerator in some rooms
- Coffee maker
Common questions
Is the hotel's location convenient for visiting Mussoorie Mall Road?
Yes, the hotel is a 12-minute walk from Mussoorie Mall Road, making it relatively convenient for guests who wish to explore the area.
What are the main concerns guests have about the hotel's cleanliness?
Some guests have reported issues with bathroom cleanliness, including leakage, bad odors, and cramped spaces, as well as concerns about food hygiene and kitchen cleanliness.
How is the hotel's service and staff according to guest reviews?
The hotel's service and staff are highly praised, with 236 positive mentions and only 46 negative ones, with many guests noting exceptional hospitality and responsiveness from the front desk and housekeeping teams.
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