Ilbert Manor Mussoorie
Ilbert Manor Mussoorie, Chowk, Duggal Villa Estate Rd, Library, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Ilbert Manor Mussoorie is a 183-year-old heritage hotel offering a vintage, colonial-era ambiance with panoramic mountain views. It is ideal for travelers seeking a tranquil retreat with a historical charm, and is praised for its warm hospitality and attentive staff. While the property's heritage appeal and proximity to Mussoorie's main attractions are major draws, some guests have noted inconsistencies in room maintenance and accessibility challenges due to the narrow road leading to the hotel.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 68
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional staff service and hospitality, with multiple reviews highlighting the helpfulness of named staff members like Ayush, Ritik, and Ghanshyam.
- Unique heritage ambiance and scenic mountain views, especially from select rooms like the Fanny Parkes Room.
- Proximity to major attractions like Mall Road and Library Chowk, with a shuttle service to ease access.
Worth knowing
- Inconsistent room maintenance and cleanliness, with some guests reporting issues like damp smells, poor ventilation, and outdated furnishings.
- Accessibility challenges due to the narrow and steep road leading to the hotel, which can be difficult for large vehicles.
Common questions
What is the general guest sentiment about the service at Ilbert Manor Mussoorie?
Guests have a very positive sentiment about the service, with 45 positive mentions and only 3 negative ones. Many reviews specifically highlight the helpfulness of staff members like Ayush, Ritik, and Ghanshyam.
Are there any accessibility issues to be aware of when visiting Ilbert Manor Mussoorie?
Yes, there are accessibility challenges due to the narrow and steep road leading to the hotel. This can make it difficult for large vehicles to access the property.
How do guests rate the cleanliness and maintenance of the hotel rooms?
While there are 7 positive mentions of cleanliness, some guests have reported issues with room maintenance, such as damp smells, poor ventilation, and outdated furnishings.
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