jüSTa Hollow Oak, Mussoorie

jüSTa Hollow Oak, Mussoorie, Hollow Oak Estate, Beyond Company Garden, Hathipaon Road, Mussoorie, Uttarakhand 248179

4-star property★ 4.5 · 739 reviews analysed
jüSTa Hollow Oak, Mussoorie – photo 1
jüSTa Hollow Oak, Mussoorie – photo 2
jüSTa Hollow Oak, Mussoorie – photo 3
jüSTa Hollow Oak, Mussoorie – photo 4

Gumo's take

jüSTa Hollow Oak, Mussoorie is a 4-star hotel known for its serene hillside location, spacious and well-maintained rooms with private balconies, and exceptional hospitality. Guests frequently praise the staff for their attentiveness and professionalism, particularly managers like Mr. Nikhil and Mr. Sachin Negi. The hotel is ideal for travelers seeking a peaceful retreat with scenic views of the Doon Valley and Himalayas. While the food is generally well-received, especially the breakfast and high tea, some guests have noted that the location is secluded and not easily accessible to Mussoorie's main attractions.

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How guests rate it

Location
76
Facilities
82
Staff & Service
91
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, with multiple guests highlighting the professionalism and attentiveness of managers like Mr. Nikhil and Mr. Sachin Negi.
  • Stunning mountain and valley views from private balconies, frequently mentioned as a highlight in reviews.
  • High-quality breakfast and dining experiences, with positive sentiment on food quality and variety.

Worth knowing

  • Location is secluded and not within easy walking distance of Mussoorie's main attractions like Mall Road, requiring additional transport.
  • Some guests reported issues with food quality and service speed, particularly in the restaurant and room service.
  • A few negative reviews highlighted poor hygiene in bathrooms and general uncleanliness, though these are less common.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Local shuttle
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)

Common questions

Is the hotel located near Mussoorie's main attractions like Mall Road?

No, the hotel is in a secluded location and not within easy walking distance of Mussoorie's main attractions like Mall Road, requiring additional transport.

What do guests say about the service at jüSTa Hollow Oak, Mussoorie?

Guests frequently praise the service, particularly the professionalism and attentiveness of the staff, including managers like Mr. Nikhil and Mr. Sachin Negi, with 169 positive mentions in reviews.

What are the key highlights of the rooms at this hotel?

The rooms feature private balconies with scenic views of the Doon Valley and Himalayas, and many guests highlighted the balconies as a major highlight, mentioned 22 times in reviews.

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