Kempty Boutique Hotel
Kempty Boutique Hotel, Lakhwad, Kempty, Mussoorie, Mussorie Range, Uttarakhand 248179
Gumo's take
Kempty Boutique Hotel in Mussoorie is known for its scenic mountain and valley views, particularly from private balconies that guests frequently mention. While some guests praise the staff for being friendly and helpful, others report inconsistent service, including rude behavior and booking mishandling. The hotel is praised for its location near Kempty Falls and the Benog Wildlife Sanctuary, though it is farther from the main Mall Road. Room cleanliness and amenities are mixed, with some guests reporting dirty linens, broken fixtures, and poor maintenance. The hotel is best suited for travelers seeking a peaceful retreat with a focus on views, but may not meet expectations for consistent service or room quality.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 62
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 58
What guests love
- Scenic mountain and valley views from private balconies, frequently highlighted in positive reviews.
- Friendly and helpful staff in some cases, with specific mentions of individuals like Amar Deep Singh and Nikhil.
- Good location near Kempty Falls and Benog Wildlife Sanctuary, with a 12-minute drive to the sanctuary.
Worth knowing
- Inconsistent and sometimes poor service, including rude staff behavior, booking errors, and failure to accommodate guests as promised.
- Issues with room cleanliness and maintenance, such as moldy walls, broken fixtures, dirty linens, and unhygienic conditions.
- Facility shortcomings like no lift, poor room service, and misleading photos or descriptions on booking platforms.
- Remote location with limited access to nearby amenities and a long distance from Mussoorie's main attractions like Mall Road.
Common questions
What are the key strengths of Kempty Boutique Hotel in Mussoorie?
Kempty Boutique Hotel is known for its scenic mountain and valley views, particularly from private balconies, which are frequently highlighted in guest reviews. It also offers a good location near Kempty Falls and the Benog Wildlife Sanctuary, which is a 12-minute drive away.
What are the main concerns guests have about the hotel's service and cleanliness?
Guests have reported inconsistent service, including rude behavior from staff and booking mishandling. Cleanliness issues such as moldy walls, broken fixtures, and dirty linens have also been mentioned in reviews, indicating mixed experiences with room maintenance and hygiene.
Is the hotel located near major attractions in Mussoorie?
The hotel is located near Kempty Falls and the Benog Wildlife Sanctuary, but it is farther from Mussoorie's main attractions like Mall Road. This makes it more suitable for travelers seeking a peaceful retreat than those looking for easy access to the town center.
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