KSP Royal Valley View Hotel - Mall Road Mussoorie

KSP Royal Valley View Hotel - Mall Road Mussoorie, Kulri Bazaar, 23, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179

4.4 · 158 reviews analysed
KSP Royal Valley View Hotel - Mall Road Mussoorie – photo 1
KSP Royal Valley View Hotel - Mall Road Mussoorie – photo 2
KSP Royal Valley View Hotel - Mall Road Mussoorie – photo 3
KSP Royal Valley View Hotel - Mall Road Mussoorie – photo 4

Gumo's take

KSP Royal Valley View Hotel - Mall Road Mussoorie is a budget-friendly hotel known for its prime location near Mall Road and stunning valley views. It is particularly popular among families and couples due to its family-friendly amenities, including a kids' play area and a variety of recreational facilities like an outdoor pool and water park. The hotel is praised for its warm and helpful staff, clean and comfortable rooms, and proximity to major attractions like Gun Hill and Mussoorie Lake. While most guests report a positive experience, a few have raised concerns about cleanliness and service inconsistencies.

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How guests rate it

Location
90
Facilities
80
Staff & Service
85
Room Comfort & Cleanliness
82

What guests love

  • Stunning valley views from the rooms and terraces, especially during sunrise and sunset.
  • Friendly and helpful staff, with several guests specifically mentioning individuals like Ashwini, Dinesh, and Nakul for their exceptional service.
  • Prime location near Mall Road, making it convenient for exploring Mussoorie's main attractions.

Worth knowing

  • A few guests reported issues with room cleanliness, including dirty bed sheets, unhygienic conditions, and lack of basic amenities in some rooms.
  • Some negative reviews mention rude or uncooperative staff, particularly at the reception, and problems with room readiness and pricing transparency.
  • Noise disturbances from other guests in common areas have been reported, affecting the overall peaceful atmosphere.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Cash
  • Checks
  • Bicycle rental (free)
  • Golf
  • Tennis
  • Horseback riding
  • Snorkeling
  • Scuba
  • Watercraft rental (free)
  • Water skiing
  • Game room
  • Casino
  • Nightclub
  • Boutique shopping
  • Indoor pool
  • Outdoor pool
  • Adult-only pool
  • Waterslide
  • Lazy river
  • Wading pool
  • Wave pool
  • Water park
  • Lifeguard
  • Hot tub
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Business center
  • Meeting rooms
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (free)
  • Local shuttle
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • Air conditioning
  • Kitchen
  • Refrigerator
  • Microwave
  • Coffee maker
  • Minibar

Common questions

Is the hotel suitable for families with children?

Yes, the hotel is family-friendly and offers a kids' play area, making it suitable for families with children. Several guests have praised its family-oriented amenities and services.

What are the main concerns guests have about the hotel?

A few guests have reported issues with room cleanliness, such as dirty bed sheets and unhygienic conditions. Some also mentioned inconsistencies in service, particularly at the reception, and noise disturbances in common areas.

What amenities are available for guests to enjoy?

The hotel offers a wide range of amenities, including an outdoor pool, water park, indoor pool, game room, casino, and free Wi-Fi. It also provides recreational activities like golf, tennis, and horseback riding.

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