Perfectstayz Westend mall road mussoorie
Perfectstayz Westend mall road mussoorie, Mall Rd, near ambedkar chowk, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Perfectstayz Westend Mall Road Mussoorie is a mid-range hotel known for its scenic views and proximity to Mussoorie's main attractions like Mall Road and Cloud End. While it receives praise for its private balconies, cleanliness, and some staff members like Himanshu and Deepak, the hotel suffers from significant inconsistencies in room quality and service. Guests often report discrepancies between online images and actual room conditions, poor maintenance, and unprofessional staff behavior. Despite these issues, the hotel remains a popular choice for budget-conscious travelers seeking a view-oriented stay.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 58
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 62
What guests love
- Private balconies with scenic views are a major highlight, praised by multiple guests.
- Some staff members, like Himanshu, Deepak, and Aman, are noted for their helpful and friendly service.
- Cleanliness is a strong point for many rooms, with several guests mentioning pristine hygiene.
Worth knowing
- Rooms often do not match the quality or view shown in online images, with many guests reporting misleading photos and poor maintenance.
- Staff behavior is inconsistent, with frequent complaints about rudeness, unresponsiveness, and unprofessionalism.
- The steep and narrow road to the hotel makes access difficult, especially for guests with luggage or children.
- Breakfast and food quality are frequently criticized as subpar or unhygienic.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Kitchen
- Coffee maker
Common questions
Are the hotel rooms as shown in the online images?
No, many guests have reported that the actual room conditions do not match the quality or view shown in online images, with some rooms being poorly maintained.
Is the hotel staff helpful and friendly?
Staff service is inconsistent; while some staff members like Himanshu, Deepak, and Aman are praised for being helpful, others are frequently criticized for being rude or unresponsive.
How is the breakfast quality at the hotel?
Breakfast is often criticized by guests for being subpar or unhygienic, despite being available for an extra charge.
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