Ramada By Wyndham Mussoorie Mall Road
Ramada By Wyndham Mussoorie Mall Road, Mall Rd, opposite Picture Palace, Kulri, Mussoorie, Uttarakhand 248179
Gumo's take
Ramada By Wyndham Mussoorie Mall Road is a hillside hotel known for its colonial charm, scenic valley views, and exceptional hospitality. It is particularly praised for its warm and attentive staff, including individuals like Bunty Kumar and Ms. Paridhi, who are frequently highlighted for their service. The hotel is ideal for families, couples, and travelers seeking a comfortable and scenic base near Mall Road and key attractions like Picture Palace and Landour Clock Tower. While the property is older, it is well-maintained and offers a peaceful atmosphere with a fitness center and spa.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 85
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 90
What guests love
- Exceptional staff service, with multiple reviews praising individuals like Bunty Kumar and Ms. Paridhi for their warmth and attentiveness.
- Scenic valley and garden views, especially from balcony rooms and the lawn area.
- Convenient location on Mall Road, within walking distance to major attractions like Picture Palace and Landour Clock Tower.
Worth knowing
- Some rooms lack views, which disappointed a few guests.
- Food quality received mixed feedback, with a few reviews noting inconsistencies in taste and hygiene.
- Accessibility issues for senior citizens due to lack of elevators, leading to negative experiences for some guests.
- A few reports of poor initial service at the front desk, including incorrect bookings and unavailability of requested rooms.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Fitness center
- Spa
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
Common questions
Is the hotel staff known for good service?
Yes, the hotel is highly praised for its exceptional staff service, with individuals like Bunty Kumar and Ms. Paridhi frequently highlighted for their warmth and attentiveness. The service category has a strong positive sentiment with 1190 positive reviews and only 46 negative ones.
Are there balcony rooms available with scenic views?
Yes, the hotel is featured in 93 Hotels in Mussoorie with Balcony Rooms, and guests often mention the scenic valley and garden views, especially from balcony rooms and the lawn area. However, some rooms may not have views, so it's recommended to request a specific room type when booking.
Is the hotel accessible for senior citizens or guests with mobility issues?
No, the hotel has accessibility issues for senior citizens due to the lack of elevators, which has led to negative experiences for some guests. This is reflected in the accessibility sentiment breakdown, with 8 negative reviews compared to 16 positive ones.
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