Sanobar The Midtown Hotel, Mussoorie
Kulri, Sanobar The Midtown Hotel, Mussoorie, Picture palace Barrier, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Sanobar The Midtown Hotel in Mussoorie is a budget-friendly accommodation option located on the prime Mall Road, offering easy access to shopping and dining. It is known for its hospitable staff, particularly Mr. Yogesh Thakur and Mr. Nikhil Pal, who are frequently praised for their helpfulness and professionalism. The hotel features a buffet-style restaurant and 24-hour front desk service, making it a convenient choice for families and short-term stays. However, guest experiences are mixed, with recurring complaints about cleanliness, room quality, and parking. While some guests praise the food and location, others report issues with non-functional amenities, unclean rooms, and misleading room descriptions.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 62
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 58
What guests love
- Friendly and helpful staff, especially Mr. Yogesh Thakur and Mr. Nikhil Pal, who are frequently praised for their hospitality.
- Convenient location on Mall Road, within walking distance to popular attractions like Mussoorie Mall Road and Landour Clock Tower.
- Buffet-style restaurant with a variety of food options, including English, North Indian, and South Indian dishes.
Worth knowing
- Recurring complaints about unclean rooms, including stained bed sheets, smelly bathrooms, and poor maintenance of in-room amenities.
- Lack of parking space, with guests often required to pay for nearby parking at an additional cost.
- Misleading room descriptions and discrepancies in amenities, such as non-functional air conditioning and missing items like coffee sachets.
- Mixed reviews on food quality, with some guests describing the buffet as limited and of poor quality.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Activities for kids
- Parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning in some rooms
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for shopping and dining?
Yes, Sanobar The Midtown Hotel is located on Mall Road, offering easy access to shopping and dining. It is within walking distance to popular attractions like Mussoorie Mall Road and Landour Clock Tower.
What are the common complaints about the hotel?
Common complaints include unclean rooms with stained bed sheets and smelly bathrooms, misleading room descriptions, and non-functional amenities like air conditioning. Parking is also a concern, as guests often need to pay for nearby parking.
How is the service at Sanobar The Midtown Hotel?
The service is generally praised, with Mr. Yogesh Thakur and Mr. Nikhil Pal being frequently commended for their hospitality. The hotel has a high positive sentiment for service, with 79 positive mentions in reviews.
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