Sanobar The Midtown Hotel, Mussoorie
Kulri, Sanobar The Midtown Hotel, Mussoorie, Picture palace Barrier, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Sanobar The Midtown Hotel in Mussoorie is a budget-friendly accommodation option located on Mall Road, known for its convenient location and decent service. While some guests praise the friendly and helpful staff, the hotel's food, and its proximity to shopping and dining spots, others report recurring issues with room cleanliness, lack of air conditioning, and poor maintenance of in-room amenities. The hotel is best suited for short stays and travelers prioritizing location over luxury.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 58
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 52
What guests love
- Friendly and helpful staff, with several guests specifically mentioning Mr. Yogesh Thakur and Mr. Nikhil Pal for their hospitality.
- Prime location on Mall Road, offering easy access to shopping, dining, and local attractions.
- Decent food quality and variety in the buffet, with some guests highlighting the restaurant as a positive aspect.
Worth knowing
- Rooms are often reported as unclean, with recurring complaints about bad odors, unclean bedding, and poor maintenance of bathroom fixtures.
- Lack of air conditioning in rooms, despite not being disclosed during booking, leading to discomfort during warmer months.
- No on-site parking, requiring guests to pay for nearby parking, which can be expensive and inconvenient.
- Inconsistent service and responsiveness from staff, with some guests describing slow or indifferent service.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Activities for kids
- Parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning in some rooms
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
Common questions
Does the hotel provide air conditioning in the rooms?
No, the hotel does not provide air conditioning in the rooms, which has led to discomfort for guests during warmer months.
Is the hotel located in a convenient area?
Yes, Sanobar The Midtown Hotel is located on Mall Road, offering easy access to shopping, dining, and local attractions in Mussoorie.
What are the common complaints about the hotel?
Common complaints include unclean rooms with bad odors, poor maintenance of bathroom fixtures, and a lack of air conditioning in the rooms.
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