Shalom Backpackers Mussoorie

Shalom Backpackers Mussoorie, Mall Rd, Kulri Market, The Mall Road, Mussoorie, Uttarakhand 248179

★ 4.7 · 3,330 reviews analysed
Shalom Backpackers Mussoorie – photo 1
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Gumo's take

Shalom Backpackers Mussoorie is a budget-friendly hostel and hotel that caters to solo travelers, backpackers, and small groups, offering a mix of dormitory and private room accommodations. It is praised for its scenic views, especially from the rooftop cafe, and its central location on Mall Road, making it convenient for exploring Mussoorie's attractions. Guests frequently highlight the friendly and helpful staff, particularly individuals like Ganesh, Deepanshu, and Sam, as well as the cleanliness of the bathrooms and the quality of the on-site food. While the property is generally well-maintained, some guests have reported issues with room cleanliness, amenities, and maintenance, especially in lower-tier rooms.

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How guests rate it

Location
95
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
78

What guests love

  • Friendly and helpful staff, with several guests specifically mentioning individuals like Ganesh, Deepanshu, and Sam for their exceptional service.
  • Excellent location on Mall Road, offering easy access to Mussoorie's main attractions and a 6-minute walk to Mussoorie Mall Road.
  • Clean and well-maintained bathrooms, which are frequently praised in both sentiment data and individual reviews.

Worth knowing

  • Some rooms, particularly basement or lower-tier ones, have been reported as stuffy, lacking windows, and with cleanliness issues such as dirty sheets, bad odors, and malfunctioning fixtures.
  • A few guests mentioned overpricing for the quality of the rooms, especially for higher-tier accommodations like the Superior Deluxe Room.
  • Issues with basic amenities such as water supply, electricity, and missing items like soap and towels have been reported in several negative reviews.

Amenities

  • Wi-Fi (free)
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Not accessible
  • Private bathroom
  • Shower
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls

Common questions

Is the staff at Shalom Backpackers Mussoorie friendly and helpful?

Yes, the staff is frequently praised for being friendly and helpful, with specific mentions of individuals like Ganesh, Deepanshu, and Sam for their exceptional service.

How is the cleanliness of the hotel, especially the bathrooms?

The bathrooms are consistently praised for being clean and well-maintained. However, some rooms, particularly lower-tier ones, have reported cleanliness issues such as dirty sheets and bad odors.

What are the main amenities available at Shalom Backpackers Mussoorie?

The hotel offers amenities such as free Wi-Fi, a restaurant, room service, 24-hour front desk, baggage storage, laundry services, and a rooftop cafe. It also provides breakfast (at an extra charge) and has a social hour for guests.

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