Shiva Continental, Mussoorie

Shiva Continental, Mussoorie, near Picture Palace, Kulri, The Mall Road, Mussoorie, Uttarakhand 248179

3-star property 4.5 · 3,293 reviews analysed
Shiva Continental, Mussoorie – photo 1
Shiva Continental, Mussoorie – photo 2
Shiva Continental, Mussoorie – photo 3
Shiva Continental, Mussoorie – photo 4

Gumo's take

Shiva Continental in Mussoorie is a 3-star hotel known for its warm hospitality, scenic mountain views, and proximity to popular attractions like Mall Road and Landour Clock Tower. Guests frequently praise the cleanliness of the rooms, the quality of the food, and the exceptional service provided by staff such as Vinod, Sanjana, and Shubham. The hotel is particularly favored by families and travelers seeking a peaceful yet convenient base in Mussoorie. With a strong emphasis on guest comfort and a well-maintained property, it offers a reliable and enjoyable stay for visitors.

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How guests rate it

Location
90
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Outstanding staff service, with multiple guests specifically praising individuals like Vinod, Sanjana, and Shubham for their helpfulness and professionalism.
  • Clean and well-maintained rooms with mountain views, often described as 'cozy' and 'spacious' in guest reviews.
  • Excellent dining options, particularly the breakfast buffet and North Indian/Chinese cuisine, with several guests highlighting the quality and taste of the food.

Worth knowing

  • Parking is limited and has been reported as problematic, with one guest noting damage to their vehicle due to poor parking management.
  • Wi-Fi connectivity issues were mentioned in a few reviews, though not widespread.
  • A small number of guests reported minor issues with room facilities, such as a non-working TV and water leakage in the bathroom.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Activities for kids
  • Doctor on call
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Local shuttle
  • Not accessible
  • Accessible elevator
  • Kitchen in some rooms
  • Coffee maker

Common questions

What do guests say about the service at Shiva Continental, Mussoorie?

Guests frequently praise the service at Shiva Continental, with a strong positive sentiment of 892 positive mentions. Staff members like Vinod, Sanjana, and Shubham are specifically highlighted for their helpfulness and professionalism, and the hotel has a dedicated concierge service.

Is the breakfast at Shiva Continental worth mentioning?

Yes, the breakfast is highly praised by guests, with 155 positive mentions. The breakfast buffet is particularly highlighted for its quality and variety, including North Indian and Chinese cuisine, though it is available for an extra charge.

Are there any issues with parking at the hotel?

Yes, parking is a noted limitation at Shiva Continental. A few guests have reported problems, including limited space and one incident of vehicle damage due to poor parking management.

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