SHIVALIK HILLS MUSSOORIE | HOTEL IN MUSSOORIE | BEST HOTEL IN MUSSOORIE

SHIVALIK HILLS MUSSOORIE | HOTEL IN MUSSOORIE | BEST HOTEL IN MUSSOORIE, Big Bend, opp. Wyne Allen School, near Picture Palace, Balahisar, The Mall Road, Mussoorie, Uttarakhand 248179

4.1 · 474 reviews analysed
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Gumo's take

Shivalik Hills Mussoorie is a 4-star luxury hotel located in Luxmanpuri, offering ultra-luxurious accommodations, excellent dining, and top-notch conferencing facilities. It is best suited for families, business travelers, and leisure groups seeking a comfortable and scenic stay in Mussoorie. The hotel is praised for its friendly staff, good food, and pleasant views, though some guests have reported inconsistencies in service and amenities.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Friendly and helpful staff, with several guests highlighting the courteous and professional behavior of the team
  • Good food quality and variety, with multiple reviews praising the restaurant and dining experience
  • Pleasant views from the rooms, especially those with valley views
  • Well-maintained rooms and cleanliness, with some guests noting the neatness and modern amenities

Worth knowing

  • Inconsistent service quality, with some guests reporting unresponsive or unprofessional staff
  • Issues with basic amenities such as hot water availability and room furniture
  • Some guests noted repetitive food menus and lack of variety during multi-day stays

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Game room
  • Nightclub
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Does the hotel provide free Wi-Fi for guests?

Yes, the hotel provides free Wi-Fi for guests, including in public areas and with a public internet workstation available.

Are the hotel rooms clean and well-maintained?

Yes, the hotel rooms are well-maintained and clean, with several guests noting the neatness and modern amenities in the rooms.

Is the food variety sufficient for a multi-day stay?

Some guests have noted that the food menu can become repetitive during multi-day stays, indicating a potential lack of variety.

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