StayVista at Cottage in the Clouds in Mussoorie | 3 BHK Luxury Holiday Home
StayVista at Cottage in the Clouds in Mussoorie | 3 BHK Luxury Holiday Home, Vincent Hill, Baroda Estate, Chowk, near Library, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
StayVista at Cottage in the Clouds in Mussoorie is a 3 BHK luxury holiday home offering private pool villas and scenic views, ideal for families and celebrations. While some guests praise the personalized service and well-maintained spaces, others report misleading property conditions and poor communication. The property is praised for its serene setting and modern comforts, but its remote location and unclear policies have caused frustration for some guests.
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Research this stayHow guests rate it
- Location
- 50
- Facilities
- 60
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 65
What guests love
- Personalized service and round-the-clock support, as highlighted by guests who appreciated the help from staff like Chandan and cook Rajesh.
- Well-maintained and hygienic spaces, with some reviews noting the property's cleanliness and modern comforts.
Worth knowing
- Misleading property representation, with guests reporting a significant gap between the advertised condition and the actual state of the rooms.
- Unpleasant room conditions, including foul smells and cigarette buds found in the rooms.
- Remote and isolated location, with one guest noting the property was far from the mall road and difficult to access.
- Poor communication and unclear policies, such as limited kitchen access and unexpected room usage restrictions.
Common questions
Is the property accurately represented in its advertising?
Some guests have reported that the property's actual condition does not match its advertised state, with discrepancies in room quality and cleanliness.
What are the main concerns about the location of the property?
The property is noted for its remote and isolated location, with some guests finding it far from the mall road and difficult to access.
What kind of service can guests expect from the staff?
Guests have praised the personalized service and round-the-clock support, particularly highlighting the assistance from staff like Chandan and cook Rajesh.
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