The Alkonost Premium by Novello

The Alkonost Premium by Novello, The Alkonost, Hakmans estate, Near ITBP gate (shaheed Roop Singh Kingcraig-Library, Cart Rd, Mussoorie, Uttarakhand 248179

4.6 · 136 reviews analysed
The Alkonost Premium by Novello – photo 1
The Alkonost Premium by Novello – photo 2
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The Alkonost Premium by Novello – photo 4

Gumo's take

The Alkonost Premium by Novello in Mussoorie is a highly-rated hotel known for its breathtaking views of the valley and mountains, especially from balcony rooms. It is particularly praised for its cleanliness, spacious and well-maintained rooms, and friendly, helpful staff. The hotel is conveniently located near Mall Road, making it ideal for travelers who want to explore the area while enjoying a peaceful and scenic retreat. Guests often highlight the excellent food and the hotel's suitability for families, couples, and solo travelers.

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How guests rate it

Location
93
Facilities
85
Staff & Service
90
Room Comfort & Cleanliness
92

What guests love

  • Breathtaking valley and mountain views from balcony rooms, especially during sunrise and sunset.
  • Clean, spacious, and well-maintained rooms with modern amenities and comfortable beds.
  • Friendly, helpful, and attentive staff who go above and beyond to assist guests.

Worth knowing

  • Some guests reported issues with room service speed and inconsistencies in food quality.
  • A few negative reviews mentioned poor maintenance, such as non-functional lifts and unfurnished rooms, though these appear to be rare.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Activities for kids
  • Doctor on call
  • Business center
  • Meeting rooms
  • Kitchen in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

What are the key highlights of The Alkonost Premium by Novello in Mussoorie?

The hotel is known for its breathtaking valley and mountain views from balcony rooms, clean and spacious rooms with modern amenities, and friendly, attentive staff. Guests also appreciate the convenient location near Mall Road and the availability of a dinner buffet at the on-site restaurant.

Is the hotel suitable for families with children?

Yes, the hotel is kid-friendly and offers activities for children, making it a great choice for families. The spacious rooms and availability of kid-friendly amenities contribute to a comfortable stay for families.

What do guests say about the service at The Alkonost Premium by Novello?

Guests consistently praise the service, with 38 positive mentions in reviews. The staff is described as friendly, helpful, and attentive, going above and beyond to assist guests.

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