The Fern Brentwood Resort Mussoorie, Series by Marriott
The Fern Brentwood Resort Mussoorie, Series by Marriott, Picture Palace, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
The Fern Brentwood Resort Mussoorie, Series by Marriott, is a 4-star hotel known for its serene mountain views, proximity to Mall Road, and exceptional hospitality. Guests frequently praise the staff's attentiveness and the hotel's efforts to accommodate family stays. While the property is praised for its spacious rooms and dining options, some reviews highlight issues with cleanliness and room maintenance. It is particularly favored by families and couples seeking a comfortable and scenic stay in Mussoorie.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 78
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional staff service and hospitality, with many guests specifically mentioning individuals like Akanksha, Magan Lal, and Priyanshu for their warm and helpful interactions.
- Prime location near Mall Road and Landour Clock Tower, offering easy access to Mussoorie's main attractions.
- Breathtaking valley views and a peaceful ambiance, with guests frequently mentioning the beauty of the surroundings and the hotel's scenic setting.
Worth knowing
- Some rooms reported issues with cleanliness, including stained bedding, broken fixtures, and poor maintenance, particularly in lower-star reviews.
- Parking and access restrictions, including limited vehicle access after 4 PM and the need to hire porters to carry luggage, were frequently mentioned as inconvenient.
- Mixed feedback on room quality and amenities, with some guests noting outdated furnishings, lack of hill views, and issues with air conditioning.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Kid-friendly
- Parking (free)
- Self parking (free)
- Local shuttle
- Accessible
- Meeting rooms
- Pet-friendly (extra charge)
- Dogs allowed
- Private bathroom
- Shower
- Restaurant
- Buffet dinner
- Breakfast (free)
- Breakfast buffet
- Full-service laundry
- Fitness center (extra charge)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Air conditioning in some rooms
- Coffee maker
Common questions
Is the hotel family-friendly, and do they accommodate family stays well?
Yes, the hotel is family-friendly and is particularly favored by families. Guests have praised the hotel's efforts to accommodate family stays and the overall hospitality provided.
What are the main issues guests have reported regarding the hotel's cleanliness and room maintenance?
Some guests have reported issues with cleanliness, including stained bedding and broken fixtures, particularly in lower-star reviews. Room maintenance has also been a concern for some visitors.
How is the hotel's location in Mussoorie, and what attractions are nearby?
The hotel is located near Mall Road and Landour Clock Tower, offering easy access to Mussoorie's main attractions. It is also within walking distance to these popular spots, making it a prime location for travelers.
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