The Fern Brentwood Resort Mussoorie, Series by Marriott
The Fern Brentwood Resort Mussoorie, Series by Marriott, Picture Palace, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
The Fern Brentwood Resort Mussoorie, part of the Marriott brand, is a 4-star hotel known for its prime location near Mall Road and its scenic views of the valleys. It is particularly praised for its warm hospitality, attentive staff, and family-friendly atmosphere. Guests frequently highlight the quality of service, the breakfast and high tea offerings, and the hotel's proximity to Mussoorie's main attractions. While the property is generally well-maintained, some reviews note dated infrastructure and occasional service inconsistencies.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional service with many guests praising the responsiveness and warmth of staff, particularly at the front desk and in dining.
- Prime location near Mall Road and major attractions, with free parking and easy access to Mussoorie's main points of interest.
- Highly appreciated breakfast and high tea, with guests noting the variety and quality of the food.
Worth knowing
- Some rooms and facilities are described as dated or in need of renovation, with complaints about old furniture, bathroom fixtures, and room cleanliness.
- Mixed reviews about the food quality, with some guests finding the menu repetitive or the taste below expectations.
- Restrictive policies for families and pets, including limitations on activities and additional charges for pet-friendly rooms.
- Issues with parking access and vehicle restrictions, particularly during peak hours, which can inconvenience guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Kid-friendly
- Parking (free)
- Self parking (free)
- Local shuttle
- Accessible
- Meeting rooms
- Pet-friendly (extra charge)
- Dogs allowed
- Private bathroom
- Shower
- Restaurant
- Buffet dinner
- Breakfast (free)
- Breakfast buffet
- Full-service laundry
- Fitness center (extra charge)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Air conditioning in some rooms
- Coffee maker
Common questions
Is the hotel family-friendly, and are there any restrictions for families?
Yes, the hotel is described as family-friendly. However, there are some mixed policies for families, including limitations on certain activities and occasional service inconsistencies, as noted in guest reviews.
What are the main dining highlights at the hotel?
The hotel is highly praised for its breakfast and high tea, with guests noting the variety and quality of the food. The airy restaurant and lobby bar are also highlighted as positive features in reviews.
Does the hotel have air conditioning, and how is the room comfort perceived?
Yes, the hotel is one of the few in the area with air conditioning, though it is only available in some rooms. Some guests have noted that rooms and facilities can be dated, with complaints about old furniture and bathroom fixtures.
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