The HillCrest
PLM Villa, The HillCrest, Camel's, The Hillcrest, Back Road, Mussoorie, Uttarakhand 248179
Gumo's take
The HillCrest in Mussoorie is a family-friendly and pet-friendly homestay known for its scenic mountain views, peaceful ambiance, and helpful staff, particularly caretaker Ankit. It is ideal for travelers seeking a quiet retreat near Mall Road, with easy access to popular attractions like Cloud End and Mussoorie Lake. While praised for its cleanliness, service, and location, some guests have noted issues with room size, privacy, and maintenance.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff, especially caretaker Ankit, for being helpful, friendly, and responsive to guest needs.
- Scenic and peaceful location with beautiful mountain views, ideal for relaxation and nature lovers.
- Clean and well-maintained rooms with a cozy and vintage ambiance.
Worth knowing
- Rooms are reported to be small, with some described as 8x8 ft, and lacking sufficient privacy due to thin partitions or shared spaces.
- Issues with basic amenities such as missing toiletries, no heaters in winter, and limited charging points.
- Location is not elderly-friendly due to steep access and lack of clear signage or guidance.
- Some guests reported poor communication and unresponsiveness from staff or management during check-in and stay.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Local shuttle
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Breakfast (extra charge)
- Front desk
- Baggage storage
- Housekeeping (daily)
- Pet-friendly (free)
Common questions
Is The HillCrest pet-friendly, and is there an additional charge for pets?
Yes, The HillCrest is pet-friendly and allows pets without any additional charge.
What are the main limitations or issues guests have reported about the rooms?
Guests have reported that the rooms are small, with some as small as 8x8 ft, and may lack privacy due to thin partitions or shared spaces. Some also noted missing toiletries and no heaters in winter.
How is the service at The HillCrest, and is there a specific staff member guests often mention?
The service at The HillCrest is highly praised, especially by guests who mention caretaker Ankit for being helpful, friendly, and responsive to their needs.
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