The Palm Aryan Pause by the Stream
The Palm Aryan Pause by the Stream, Kempty Fall Road, Lakhwad Kempty, Ram Gaon, Banglow Ki Kandi, Mussorie Range, Mussoorie, Uttarakhand 248179
Gumo's take
The Palm Aryan Pause by the Stream is a serene, nature-focused hotel in Mussoorie, ideal for travelers seeking tranquility and scenic views. It is particularly praised for its peaceful location by a stream, stunning mountain vistas, and warm hospitality. Guests frequently highlight the friendly and helpful staff, especially Mr. Gulshan, Grace, and Aanchal, as well as the clean and spacious rooms. While the hotel is lauded for its breakfast buffet and room service, some guests have raised concerns about inconsistent food quality and service during peak times.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 74
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Warm and attentive staff, with several guests specifically praising Mr. Gulshan, Grace, and Aanchal for their exceptional service.
- Scenic and peaceful location by a stream, surrounded by mountains and nature, offering a tranquil escape from the city.
- Clean and spacious rooms with a focus on hygiene, as noted in multiple positive reviews.
Worth knowing
- Inconsistent food quality and service, with some guests reporting poor meals and delayed service, particularly during busy periods.
- Lack of air conditioning in rooms, which can be a drawback during warmer months.
- Some guests noted issues with cleanliness, including cockroach sightings and insufficient daily cleaning.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk
- Baggage storage
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Accessible
- Accessible parking
- Accessible elevator
- Coffee maker
Common questions
Is the hotel's staff known for being helpful and friendly?
Yes, the hotel is highly praised for its warm and attentive staff, with several guests specifically mentioning Mr. Gulshan, Grace, and Aanchal for their exceptional service.
Does the hotel have a restaurant and room service available?
Yes, the hotel has a restaurant with a dinner buffet and offers room service, which is one of the few hotels in the area to provide these amenities.
Are there any concerns about the hotel's cleanliness or food quality?
While the hotel is generally praised for cleanliness, some guests reported issues such as cockroach sightings and insufficient daily cleaning. Additionally, there are occasional reports of inconsistent food quality and service delays, especially during peak times.
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