The Solitaire Resort by Lawrence Hotels
The Solitaire Resort by Lawrence Hotels, near picture palace bend, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
The Solitaire Resort by Lawrence Hotels in Mussoorie is a 4-star property known for its scenic valley views, casual dining options, and proximity to major attractions like the Mall Road and Landour Clock Tower. Guests frequently praise the friendly and attentive staff, particularly Nisha Singh and Preeti, for their exceptional service. While the hotel offers a peaceful atmosphere and a range of amenities including a restaurant, bar, and games area, some guests have reported issues with bathroom cleanliness and maintenance. Overall, it is a popular choice for families and couples seeking a relaxing stay in a picturesque hill station.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional service from staff, particularly Nisha Singh and Preeti, who are frequently praised for their attentiveness and professionalism.
- Scenic valley views from many rooms and the dining area, enhancing the overall guest experience.
- Well-maintained restaurant with a popular breakfast and dinner buffet, noted for fresh and varied food options.
Worth knowing
- Recurring complaints about bathroom cleanliness and maintenance, including broken fixtures and unpleasant odors.
- Some guests reported slow and unresponsive service, particularly with room service and food delivery.
- Issues with room maintenance, including broken furniture and lack of heating in winter.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Accessible
- English
- Hindi
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Kid-friendly
- Babysitting
- Activities for kids
- Parking (free)
- Self parking (free)
- EV charger
- Transfer
- Local shuttle
- Air conditioning in some rooms
Common questions
Is the hotel's service generally praised by guests?
Yes, guests frequently praise the service at The Solitaire Resort, particularly highlighting the exceptional and attentive service from staff members like Nisha Singh and Preeti. The service category has a strong positive sentiment with 1034 positive mentions.
What are the main dining options available at the hotel?
The hotel offers a casual restaurant with a popular breakfast and dinner buffet, noted for fresh and varied food options. It also has a bar, one of the few in the area, and table service is available.
Are there any common complaints about the hotel's rooms or bathrooms?
Yes, some guests have reported recurring issues with bathroom cleanliness and maintenance, including broken fixtures and unpleasant odors. There are also reports of broken furniture and lack of heating in winter.
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