The Solitaire Resort by Lawrence Hotels
The Solitaire Resort by Lawrence Hotels, near picture palace bend, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
The Solitaire Resort by Lawrence Hotels is a 4-star property in Mussoorie known for its scenic valley views, family-friendly amenities, and warm hospitality. Guests frequently praise the staff for their attentiveness and professionalism, particularly individuals like Nisha Singh and Preeti. The hotel offers a casual dining experience with a popular buffet, and its proximity to Mussoorie's main attractions like Mall Road and Landour Clock Tower makes it a convenient choice. While the property is well-located and offers a peaceful atmosphere, some guests have noted maintenance and cleanliness issues in certain rooms and bathrooms.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 68
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional staff service, with many guests highlighting the professionalism and helpfulness of individuals like Nisha Singh and Preeti.
- Scenic valley views from many rooms and the dining area, enhancing the overall guest experience.
- Family-friendly amenities, including childcare and a games area, making it a popular choice for families.
Worth knowing
- Recurring complaints about bathroom cleanliness and maintenance, including issues like drainage smells and broken fixtures.
- Some guests reported outdated or poorly maintained rooms and furniture, with a few noting a lack of modern amenities in certain areas.
- Issues with food quality and consistency, particularly in the dinner buffet, with some guests finding the menu repetitive or poorly prepared.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Accessible
- English
- Hindi
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Kid-friendly
- Babysitting
- Activities for kids
- Parking (free)
- Self parking (free)
- EV charger
- Transfer
- Local shuttle
- Air conditioning in some rooms
Common questions
Is the hotel family-friendly, and what amenities are available for children?
Yes, The Solitaire Resort is family-friendly and offers childcare services and a games area for children, making it a popular choice for families.
What are the common guest complaints about the hotel's rooms and bathrooms?
Some guests have reported maintenance and cleanliness issues in certain rooms and bathrooms, including drainage smells, broken fixtures, and outdated furniture.
How is the food quality at the hotel, especially the buffet?
The hotel's casual dining experience, including the breakfast buffet, is generally praised, but some guests have noted inconsistencies in the dinner buffet, with complaints about repetitive menus and poor food preparation.
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