Townhouse by OYO Mall Road Near Library Chowk
Townhouse by OYO Mall Road Near Library Chowk, Library Chowk, opposite Madhuban Sarovar Portico, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
The 'Townhouse by OYO Mall Road Near Library Chowk' in Mussoorie is a budget-friendly hotel with a prime location near Mall Road and Library Chowk, offering spacious rooms and decent food. While some guests praise the view, staff friendliness, and location, others report significant issues with cleanliness, maintenance, and service. The hotel appears to have potential but is inconsistent in delivering a reliable guest experience.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 50
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 45
What guests love
- Spacious and flexible rooms suitable for family stays
- Good location near Mall Road and Library Chowk
- Some guests praise the staff for being polite and helpful
Worth knowing
- Rooms are often reported as dirty, with broken locks, non-functional amenities, and poor hygiene
- Staff is frequently described as unresponsive, rude, or unprofessional
- Charges for basic amenities like hot water and blankets are a common complaint
- Inconsistent maintenance and cleanliness of washrooms and common areas
Amenities
- Wi-Fi (free)
- Cash
- Room service
- Breakfast
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking
- Kitchen
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While a few guests praise it, many report issues such as dirty rooms, broken locks, non-functional amenities, and poor hygiene in washrooms and common areas.
How is the service and staff behavior at the hotel?
Service quality is inconsistent. Some guests appreciate polite and helpful staff, while others describe the staff as unresponsive, rude, or unprofessional, with notable negative sentiment in this category.
Is the hotel location convenient for exploring Mussoorie?
Yes, the hotel is located near Mall Road and Library Chowk, and is an 11-minute walk from Cloud End. Its location is generally praised by guests for being convenient for sightseeing.
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