Aerocity The Grace Hotel
Aerocity The Grace Hotel, The Grace Hotel, Rd Number 4, Block A RZ, Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037
Gumo's take
Aerocity The Grace Hotel in New Delhi is a budget-friendly option with a 3.3/5 aggregate rating, but it is marred by recurring complaints about cleanliness, particularly in rooms and bathrooms. Guests have reported issues with unclean accommodations, misleading booking practices, and poor service from staff. Despite its proximity to major attractions like the National Rail Museum and Delhi Indira Gandhi Airport, the hotel's location is described as somewhat inconvenient and potentially unsafe at night. The hotel is best suited for budget-conscious travelers who prioritize location over comfort and are willing to overlook significant cleanliness and service shortcomings.
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Research this stayHow guests rate it
- Location
- 60
- Facilities
- 40
- Staff & Service
- 38
- Room Comfort & Cleanliness
- 35
What guests love
- Proximity to Delhi Indira Gandhi Airport (10-minute drive) and National Rail Museum (19-minute drive) makes it convenient for travelers.
- Rooms are equipped with minibars and air conditioning, offering basic amenities for budget travelers.
Worth knowing
- Multiple reviews highlight unclean and unhygienic rooms, including complaints about cockroaches, water leakage, and unclean bathrooms.
- Service issues are prevalent, with guests reporting rude staff, billing errors, and failure to honor booking prices.
- Location is described as inconvenient and unsafe at night, with guests noting a 'shadier' atmosphere in the surrounding area.
- Facilities like air conditioning and geysers are reported to malfunction, and breakfast is described as subpar.
Amenities
- Wi-Fi (free)
- Credit cards
- Checks
- Kid-friendly
- Accessible
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Room service
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Kitchen in some rooms
- Minibar
Common questions
Is the hotel clean and hygienic?
No, the hotel has multiple complaints about cleanliness, particularly in rooms and bathrooms. Guests have reported unclean accommodations, cockroaches, and unhygienic conditions.
How is the service at Aerocity The Grace Hotel?
The service is mixed, with 22 negative reviews and 25 positive ones. Guests have reported issues such as rude staff, billing errors, and failure to honor booking prices.
How far is the hotel from Delhi Indira Gandhi Airport?
The hotel is approximately 10 minutes away by car from Delhi Indira Gandhi Airport, making it a convenient option for travelers needing an airport nearby.
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