Hotel Shanti Villa
2466, Hotel Shanti Villa, Hotel shanti villa, 67, Nalwa St, Chuna Mandi, Paharganj, New Delhi, Delhi 110055
Gumo's take
Hotel Shanti Villa is a budget-friendly 2-star hotel in New Delhi, known for its clean, spacious rooms and consistently praised hospitality. It is particularly favored by travelers seeking a convenient base near New Delhi Railway Station and the bustling Paharganj market area. Guests frequently highlight the helpful and friendly staff, especially Ms. Aarti and Mr. Abhijit, and the hotel’s 24-hour room service. While the location is convenient, some reviews note that the surrounding area can be less appealing, and a few guests have reported issues with specific staff members or amenities like Wi-Fi and hot water.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 65
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 78
What guests love
- Spacious, clean rooms with modern amenities like air conditioning and refrigerators, as noted in multiple positive reviews.
- Highly praised staff, particularly Ms. Aarti and Mr. Abhijit, for their helpfulness and hospitality.
- 24-hour room service and a restaurant with buffet options, which are rare for a budget hotel in the area.
Worth knowing
- Some guests reported inconsistent Wi-Fi and mobile network coverage, with complaints that the signal does not reach the rooms.
- A few negative reviews mention unhelpful or rude behavior from certain staff members, including a short, mustached employee who was described as disrespectful.
- Hot water supply issues were noted in a few reviews, affecting the bathing experience for some guests.
- The hotel's location, while convenient for transportation, is described as being in a narrow or less appealing street by some guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Airport shuttle (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Arabic
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is there 24-hour room service available at Hotel Shanti Villa?
Yes, Hotel Shanti Villa offers 24-hour room service, which is a rare feature for a budget hotel in the area and has been positively noted by guests.
What are the main issues guests have reported with the hotel's amenities?
Some guests have reported inconsistent Wi-Fi and mobile network coverage, as well as occasional issues with hot water supply, which affected their bathing experience.
How is the staff service at Hotel Shanti Villa?
The staff, particularly Ms. Aarti and Mr. Abhijit, are highly praised for their helpfulness and hospitality. However, a few guests mentioned unhelpful or rude behavior from certain staff members.
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