Hotel Shanti Villa

2466, Hotel Shanti Villa, Hotel shanti villa, 67, Nalwa St, Chuna Mandi, Paharganj, New Delhi, Delhi 110055

2-star property 4.1 · 357 reviews analysed
Hotel Shanti Villa – photo 1
Hotel Shanti Villa – photo 2
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Hotel Shanti Villa – photo 4

Gumo's take

Hotel Shanti Villa is a budget-friendly 2-star hotel in New Delhi's Paharganj area, known for its spacious, clean rooms and friendly, helpful staff. It is particularly praised for its proximity to the New Delhi Railway Station and the RK Ashram Metro, making it a convenient option for travelers. Guests frequently highlight the hospitality of staff members like Mr. Abhijeet, Ms. Aarti, and Mr. Ravi, who are often mentioned for their assistance and warm service. While the hotel offers basic amenities and 24-hour room service, some guests have noted issues with location perception and occasional service inconsistencies.

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How guests rate it

Location
72
Facilities
68
Staff & Service
89
Room Comfort & Cleanliness
78

What guests love

  • Spacious, clean rooms with modern amenities like AC, coffee makers, and minibars in some rooms
  • Highly praised staff, particularly Mr. Abhijeet and Ms. Aarti, for their helpful and friendly service
  • Convenient location near New Delhi Railway Station and RK Ashram Metro, with easy access to local markets and attractions

Worth knowing

  • Some guests reported issues with room service being slow or inconsistent
  • Location perception problems due to negative local taxi driver influence, despite the hotel being in a safe and accessible area
  • A few complaints about missing amenities like kettle, tea/coffee kits, and poor Wi-Fi or mobile signal in some rooms

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Airport shuttle (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar in some rooms
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Doctor on call
  • Arabic
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is there 24-hour room service available at Hotel Shanti Villa?

Yes, Hotel Shanti Villa offers 24-hour room service, which is a notable feature for guests, though some have reported occasional inconsistencies in service speed.

How is the service quality at Hotel Shanti Villa?

The service is highly praised, with many guests specifically mentioning staff members like Mr. Abhijeet and Ms. Aarti for their friendly and helpful hospitality. The service sentiment is overwhelmingly positive, with 62 positive mentions versus only 16 negative ones.

Is the hotel located in a convenient area for transportation?

Yes, Hotel Shanti Villa is conveniently located near the New Delhi Railway Station and the RK Ashram Metro, with a 9-minute walk to the nearest public transit. This makes it a popular choice for travelers needing easy access to transportation.

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