Airport Hotel Grand

Airport Hotel Grand, Airport Zone, L 73, NH 8, Near Delhi International Airport, Mahipalpur Extension, Mahipalpur, New Delhi, Delhi 110037

3-star property★ 3.4 · 1,843 reviews analysed
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Gumo's take

Airport Hotel Grand in New Delhi is a budget-friendly option near the airport, catering primarily to travelers needing a convenient layover or short stay. It features amenities like a fitness center, restaurant, and airport shuttle, and some guests praise its spacious rooms and helpful staff. However, recurring complaints about cleanliness, hot water availability, and poor maintenance of facilities suggest a mixed experience. The hotel is best suited for budget-conscious travelers who prioritize location over luxury.

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How guests rate it

Location
75
Facilities
52
Staff & Service
60
Room Comfort & Cleanliness
48

What guests love

  • Convenient location near the airport and Aerocity metro station, ideal for travelers with early flights.
  • Spacious rooms and rooftop garden, with some guests noting a 'home-like' atmosphere.
  • Helpful and polite staff in some reviews, including assistance with luggage and local services.

Worth knowing

  • Frequent complaints about poor cleanliness, including dirty floors, unclean bed sheets, and unhygienic bathrooms.
  • Hot water issues are a recurring problem, with some guests reporting it is only available during limited hours or not at all.
  • Poor maintenance of facilities, such as broken air conditioning, non-functional TVs, and malfunctioning gym equipment.
  • Unprofessional and unresponsive staff in multiple reviews, including rude behavior and failure to address complaints.

Amenities

  • Free Wi-Fi
  • Paid breakfast
  • Paid parking
  • Accessible
  • Pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Airport shuttle
  • Fitness centre

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness and maintenance. There are frequent complaints about dirty floors, unclean bed sheets, and unhygienic bathrooms, as well as issues with broken air conditioning, non-functional TVs, and malfunctioning gym equipment.

Is there a fitness center available at the hotel?

Yes, the hotel has a fitness center, which is one of the few hotels in the area offering this amenity. However, some guests have reported poor maintenance of the gym equipment.

How is the staff service at Airport Hotel Grand?

Staff service is mixed. Some guests have praised the helpful and polite staff, while others have reported unprofessional and unresponsive behavior, including rude treatment and failure to address complaints.

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