Crowne Plaza New Delhi Rohini by IHG
Crowne Plaza New Delhi Rohini by IHG, Twin District Centre, Swarn Jayanti Park, Sector 10, Rohini, New Delhi, Delhi, 110085
Gumo's take
Crowne Plaza New Delhi Rohini by IHG is a 5-star hotel known for its spacious, clean rooms, excellent dining options, and top-tier service. It is particularly praised for its award-winning North Indian cuisine at Spice Art and the award-winning breakfast buffet at Mosaic. The hotel is ideal for business travelers, families, and those seeking a comfortable stay with modern amenities. While the location is convenient with easy access to the metro and nearby malls, some guests have noted inconsistencies in service and minor maintenance issues.
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Research this stayHow guests rate it
- Location
- 76
- Facilities
- 82
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised for excellent service, with multiple reviews highlighting exceptional staff like Sunny, Utsav, and Anita who provide personalized and attentive hospitality.
- Award-winning dining experiences, particularly the North Indian cuisine at Spice Art and the breakfast buffet at Mosaic, are frequently mentioned as standout features.
- Well-maintained rooms with modern amenities, including comfortable beds and daily housekeeping, contribute to a positive guest experience.
Worth knowing
- Some guests reported inconsistent service, including rude or unresponsive staff, particularly at the front desk and during events or check-in/check-out processes.
- Maintenance issues such as sporadic Wi-Fi, malfunctioning showers, and cleanliness concerns in some rooms were noted in a few negative reviews.
- Noise from events and functions can disrupt the peace, and some guests found the hotel's policies (e.g., early check-in restrictions) to be inflexible or poorly communicated.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Nightclub
- Boutique shopping
- Kid-friendly
- Outdoor pool
- Adult-only pool
- Wading pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
What are the hotel's strengths in terms of dining?
The hotel is highly praised for its award-winning North Indian cuisine at Spice Art and the award-winning breakfast buffet at Mosaic. Dining is a key strength, with 537 positive reviews and only 108 negative ones.
Is the hotel suitable for families?
Yes, the hotel is considered suitable for families, with 75 positive reviews and only 10 negative ones. It offers spacious, clean rooms and modern amenities, making it a comfortable choice for family stays.
Are there any notable issues with the hotel's service?
Some guests have reported inconsistent service, including rude or unresponsive staff, particularly at the front desk and during check-in/check-out. This is reflected in 205 negative reviews related to service, despite 880 positive ones.
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