FabHotel JPM The Grand Bella
FabHotel JPM The Grand Bella, B-273, service line, Block B, Chittaranjan Park, New Delhi, Delhi 110019
Gumo's take
FabHotel JPM The Grand Bella in New Delhi is a budget-friendly hotel that offers a mixed guest experience. While it is praised for its friendly and helpful staff, particularly Jyoti and Mohit, and its convenient location near CR Park Market and the Greater Kailash Metro Station, the hotel has notable issues with room cleanliness and maintenance. Some guests report excellent service and comfortable stays, while others describe dirty rooms, broken amenities, and poor hygiene. It is best suited for travelers seeking affordability and proximity to local attractions, but may not meet expectations for high-end comfort or consistent quality.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 58
What guests love
- Friendly and helpful staff, particularly Jyoti and Mohit, who are frequently praised for their service.
- Convenient location near CR Park Market and the Greater Kailash Metro Station, making it accessible for travelers.
- Some guests report clean and comfortable rooms, with a few noting the hotel's family-friendly and peaceful atmosphere.
Worth knowing
- Multiple reports of unclean or poorly maintained rooms, including dirty linens, broken fixtures, and unhygienic washrooms.
- Issues with amenities such as non-functional AC, geysers, and TVs, as well as missing or broken room equipment.
- Inconsistent service quality, with some guests describing poor responsiveness and unprofessional behavior from staff.
- Several complaints about misleading online images and overpriced rooms that do not match the advertised quality.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (extra charge)
- English
- Hindi
- Private bathroom
- Shower
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Elevator
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- Air conditioning
- Kitchen in some rooms
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests report clean and comfortable rooms, others have noted issues with dirty linens, broken fixtures, and unhygienic washrooms, indicating inconsistent maintenance standards.
How is the service quality at FabHotel JPM The Grand Bella?
Service quality is generally positive, with 66 positive reviews praising the staff, particularly Jyoti and Mohit. However, there are 17 negative reviews mentioning unprofessional behavior and poor responsiveness from some staff members.
Is the hotel a good choice for families?
Yes, the hotel is considered family-friendly, with some guests noting a peaceful atmosphere and kid-friendly amenities. It also has 24-hour room service and breakfast, which can be convenient for families.
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