HOTEL AIRPORT CITY
HOTEL AIRPORT CITY, A -11, Rd Number 1, Block B, Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037
Gumo's take
Hotel Airport City is a budget-friendly option near Delhi's Indira Gandhi International Airport, known for its 24-hour room service and proximity to transportation hubs. While praised for its service and cleanliness by many guests, others have reported significant issues with room maintenance, cleanliness, and staff responsiveness. It suits travelers seeking a convenient base for airport layovers or business trips, though mixed reviews suggest it may not consistently meet expectations for all guests.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Convenient location near the airport and major transportation links, ideal for travelers with early or late flights.
- 24-hour room service and a restaurant with a dinner buffet, praised by guests for food quality and variety.
- Highly responsive and friendly staff in many reviews, with several guests specifically mentioning individuals like Sourabh and Amit for their hospitality.
Worth knowing
- Multiple negative reviews highlight poor room cleanliness, including unhygienic conditions, stained linens, and malfunctioning appliances like AC units and taps.
- Some guests reported unresponsive or unprofessional staff behavior, including rude treatment and failure to address complaints.
- Issues with infrastructure such as broken door handles, lack of hot water, and poor water pressure were frequently mentioned in negative reviews.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Hair salon
- Doctor on call
- Accessible
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is there 24-hour room service available at Hotel Airport City?
Yes, Hotel Airport City offers 24-hour room service, which is one of its key highlights and a convenience for travelers with early or late flights.
What do guests commonly say about the cleanliness of the hotel?
Guests have mixed opinions about cleanliness. While some praise the hotel's cleanliness, others have reported significant issues, including unhygienic conditions, stained linens, and malfunctioning appliances.
How is the service quality at Hotel Airport City?
Service quality is generally positive, with many guests praising the friendly and responsive staff, including individuals like Sourabh and Amit. However, some reviews mention unprofessional or unresponsive behavior from staff.
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