Hotel Benz International

Hotel Benz International, 10175/1, W.E.A. karol bagh, new delhi-110005, behind bikanerwala, Delhi, 110005

2-star property★ 3.5 · 504 reviews analysed
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Gumo's take

Hotel Benz International is a budget-friendly 2-star hotel in New Delhi, known for its convenient location near major transit points and attractions like Bikanerwala and the Karol Bagh metro station. While some guests praise the helpful staff, clean rooms, and reasonable pricing, others report significant issues with cleanliness, room maintenance, and inconsistent service. It appears to be a hit-or-miss option for budget travelers seeking proximity to the city center.

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How guests rate it

Location
78
Facilities
58
Staff & Service
63
Room Comfort & Cleanliness
52

What guests love

  • Convenient location near public transit and popular local attractions like Bikanerwala and Karol Bagh metro station.
  • Some guests report clean rooms and helpful staff, particularly in resolving issues like lost items or providing room service.
  • Budget-friendly pricing with some positive feedback on room size and amenities for the price.

Worth knowing

  • Multiple reports of poor cleanliness, including dirty rooms, unhygienic bathrooms, and presence of pests like rats and bed bugs.
  • Inconsistent and unreliable service, with complaints about unresponsive or rude staff and issues with hot water and air conditioning.
  • Some guests experienced booking and check-in problems, including denied reservations and inflated charges.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Restaurant
  • Room service
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning

Common questions

Is Hotel Benz International clean and hygienic?

Opinions on cleanliness are mixed. Some guests report clean rooms, but others have noted unhygienic conditions, including dirty bathrooms, pests like bed bugs and rats, and general maintenance issues.

How is the service at Hotel Benz International?

Service is generally positive, with some guests praising helpful staff, especially in resolving issues like lost items. However, others have reported inconsistent service, unresponsive or rude staff, and problems with amenities like hot water and air conditioning.

Is the hotel located near public transportation?

Yes, the hotel is conveniently located within a 10-minute walk of the nearest public transit, specifically the Karol Bagh metro station, making it easy to access the city center and other attractions.

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