Hotel City heights
Hotel City heights, Main Bazar Rd, near hari piorko, Bazar Sangatrashan, Ratan Lal Market, Kaseru Walan, Paharganj, New Delhi, Delhi 110055
Gumo's take
Hotel City Heights is a budget-friendly accommodation in New Delhi, best suited for travelers seeking proximity to New Delhi Railway Station and basic amenities. The hotel is praised for its friendly and helpful staff, particularly Mr. Samim and Mr. Dharmendra Kumar, and its convenient location near major transit points and markets. While some guests highlight the cleanliness and spacious rooms, others note recurring issues with cleanliness, outdated facilities, and inconsistent service. Overall, it is a decent option for short stays or transit halts, but may not meet expectations for extended or luxury stays.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 60
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and helpful staff, especially Mr. Samim and Mr. Dharmendra Kumar, who are frequently mentioned for their professionalism and courteous behavior.
- Convenient location near New Delhi Railway Station and Paharganj market, making it ideal for travelers with transit needs.
- Spacious and reasonably clean rooms, with some guests noting the comfort of the beds and overall cleanliness.
Worth knowing
- Recurring complaints about cleanliness, including cockroach infestations, unclean bed linens, and poor bathroom hygiene.
- Issues with outdated or malfunctioning facilities, such as non-working geysers, poor AC performance, and lack of hot water.
- Inconsistent service quality, with some guests reporting rude or unresponsive staff behavior and slow room service.
- Location in a crowded and potentially unsafe area, with concerns about pickpocketing and narrow, difficult-to-navigate roads.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Room service
- Kitchen
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests praise the cleanliness of the rooms, others report recurring issues such as cockroach infestations, unclean bed linens, and poor bathroom hygiene.
How is the service quality at Hotel City Heights?
The service is generally praised, especially for the friendly and helpful staff like Mr. Samim and Mr. Dharmendra Kumar. However, there are some reports of inconsistent service, including rude or unresponsive behavior and slow room service.
Is the hotel a good option for travelers needing transportation near New Delhi Railway Station?
Yes, the hotel is conveniently located near New Delhi Railway Station and has a 11-minute walk to the nearest public transit, making it a good option for travelers with transit needs.
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