Hotel Diplomat
Hotel Diplomat, 9, Sardar Patel Marg, Diplomatic Enclave, Chanakyapuri, New Delhi, Delhi 110021
Gumo's take
Hotel Diplomat is a 4-star boutique hotel in New Delhi's diplomatic enclave, known for its convenient location near embassies and landmarks like the US Embassy and Rashtrapati Bhavan. It offers individually decorated rooms, a restaurant/bar, and a fitness center, making it a popular choice for business travelers and tourists seeking a quieter, more intimate stay. While the hotel is praised for its courteous staff and peaceful ambiance, recurring complaints about outdated facilities, limited breakfast options, and bathroom issues suggest a need for modernization.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 62
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 68
What guests love
- Strong staff service with many guests highlighting the helpful, polite, and responsive nature of the team.
- Strategic location in a quiet, green area of Chanakyapuri, close to embassies and major landmarks like India Gate and Rashtrapati Bhavan.
- Rooms are generally described as clean and spacious, with some guests mentioning a home-like comfort and upgraded accommodations.
Worth knowing
- Outdated and poorly maintained facilities, including leaky plumbing, old furniture, and non-functional appliances like showers and TVs.
- Limited and repetitive breakfast options, with many guests describing it as insufficient for a 4-star hotel.
- Bathroom issues are a recurring complaint, with reports of cramped designs, poor hygiene, and leaking fixtures.
- Some guests noted poor Wi-Fi connectivity and a lack of modern amenities like elevators and smart room keys.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Fitness center
Common questions
Is the breakfast at Hotel Diplomat considered good for a 4-star hotel?
Guests have mixed opinions about the breakfast, with many finding it limited and repetitive. It is often described as insufficient for a 4-star hotel, with 30 negative reviews compared to 35 positive ones.
How is the service at Hotel Diplomat?
The service is a key strength of the hotel, with guests frequently praising the helpful, polite, and responsive nature of the staff. Service was mentioned 87 times in reviews, with 137 positive sentiments recorded.
What are the common complaints about the hotel's facilities?
Common complaints include outdated and poorly maintained facilities, such as leaky plumbing, old furniture, and non-functional appliances like showers and TVs. These issues were highlighted in 42 negative reviews under the 'Property' category.
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