Hotel Dream Palace @ New Delhi Railway Station

Hotel Dream Palace @ New Delhi Railway Station, hotel dream palace, Dream Palace, railway station, arkashan rd, 44, Arakashan Rd, near railway station, Ram Nagar, Paharganj, New Delhi, Delhi 110055

3.4 · 463 reviews analysed
Hotel Dream Palace @ New Delhi Railway Station – photo 1
Hotel Dream Palace @ New Delhi Railway Station – photo 2
Hotel Dream Palace @ New Delhi Railway Station – photo 3
Hotel Dream Palace @ New Delhi Railway Station – photo 4

Gumo's take

Hotel Dream Palace @ New Delhi Railway Station is a budget-friendly option near major transportation hubs and tourist attractions like Jama Masjid and Red Fort. It is known for its 24-hour room service, restaurant, and proximity to the railway station, making it suitable for travelers prioritizing location and basic amenities. While some guests praise the friendly staff and spacious rooms, others report significant issues with cleanliness, air conditioning, and deceptive practices regarding pricing and room conditions. The hotel appears to cater more to budget-conscious travelers or short stays, but its inconsistent service and facilities may not meet expectations for a comfortable or reliable stay.

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How guests rate it

Location
78
Facilities
50
Staff & Service
58
Room Comfort & Cleanliness
42

What guests love

  • Proximity to New Delhi Railway Station and major tourist attractions like Jama Masjid and Red Fort
  • 24-hour room service, which is a rare feature in the area
  • Family-friendly amenities and spacious rooms reported by some guests

Worth knowing

  • Recurring complaints about unclean rooms and bathrooms, including unhygienic conditions and lack of basic amenities like hot water
  • Air conditioning issues, with multiple reports of non-functional or inconsistently working units
  • Staff behavior and service inconsistencies, including rude or unhelpful front desk interactions and deceptive pricing practices
  • Outdated or poorly maintained facilities, with some guests noting that rooms and bathrooms appear neglected or poorly maintained

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Fitness center (extra charge)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Air conditioning
  • Private bathroom
  • Shower

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While some guests praise the property, others report recurring issues with unclean rooms and bathrooms, including unhygienic conditions and lack of basic amenities like hot water.

Does the hotel have air conditioning in the rooms?

There are multiple reports of air conditioning issues, with non-functional or inconsistently working units in the rooms. This is a notable concern for potential guests.

What are the main advantages of staying at Hotel Dream Palace @ New Delhi Railway Station?

The hotel's main advantages include its proximity to New Delhi Railway Station and major attractions like Jama Masjid and Red Fort, 24-hour room service, and family-friendly amenities. It is also one of the few hotels in the area with a restaurant and a fitness center.

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