HOTEL ICONIC

HOTEL ICONIC, A97,Road no4, Street Number 7, adjoining Skynet Courier, Mahipalpur, New Delhi, Delhi 110037

4.5 · 562 reviews analysed
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Gumo's take

Hotel Iconic in New Delhi is a budget-friendly option near the airport, known for its 24-hour room service and generally helpful staff. While many guests praise the cleanliness of the rooms and the courteous behavior of the front desk, particularly from staff like Neha and Sanju, others report significant issues with room maintenance, including broken air conditioning, mold, and unclean linens. The hotel is well-suited for short stays and travelers prioritizing proximity to the airport, but may not be ideal for those seeking consistent comfort or hygiene.

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How guests rate it

Location
88
Facilities
68
Staff & Service
82
Room Comfort & Cleanliness
62

What guests love

  • 24-hour room service and front desk, praised for accommodating guests with late check-ins and check-outs
  • Clean and well-maintained rooms in many reviews, with some guests noting the quiet and comfortable environment
  • Helpful and courteous staff, particularly Neha and Sanju, who are frequently mentioned for their professionalism and support

Worth knowing

  • Recurring reports of poor room maintenance, including broken air conditioning, mold, and unclean or stained linens
  • Issues with basic amenities like missing towels, soap, and toilet paper, especially in negative reviews
  • Some guests experienced unprofessional or rude behavior from staff, particularly at the front desk
  • Breakfast and dining options are criticized for being limited, overpriced, and of poor quality

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Accessible
  • English
  • Filipino
  • Hindi
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning

Common questions

Is the hotel suitable for guests who need late check-ins or check-outs?

Yes, Hotel Iconic is well-suited for guests needing late check-ins or check-outs, as the front desk is available 24 hours and is praised for being accommodating to such requests.

What are the common issues guests report with the hotel rooms?

Some guests have reported recurring issues with room maintenance, including broken air conditioning, mold, and unclean or stained linens, despite many reviews praising the cleanliness of the rooms.

Does the hotel offer 24-hour room service?

Yes, Hotel Iconic is one of the few hotels in the area with 24-hour room service, which is frequently highlighted as a key strength by guests.

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