Hotel Imperial View

2289, Hotel Imperial View, 2291, Rajguru Marg, opp. Imperial Cinema, Chuna Mandi, Paharganj, New Delhi, Delhi 110055

3.8 · 117 reviews analysed
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Gumo's take

Hotel Imperial View in New Delhi offers a blend of affordability and heritage charm, making it suitable for budget-conscious travelers seeking a convenient stay. While some guests praise the supportive staff and clean rooms, others report inconsistencies in service and amenities. The hotel's proximity to the RK Ashram Metro Station and New Delhi Railway Station is a major plus, but issues with hot water, non-functional TV, and occasional unprofessionalism from management have led to mixed reviews.

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How guests rate it

Location
85
Facilities
65
Staff & Service
75
Room Comfort & Cleanliness
70

What guests love

  • Supportive and attentive staff, particularly room boy Khan, who is praised for his warm hospitality
  • Clean and well-maintained rooms with basic amenities like air conditioning and private bathrooms
  • Convenient location near major transportation hubs like RK Ashram Metro Station and New Delhi Railway Station

Worth knowing

  • Issues with amenities such as non-functional TV and lack of hot water, despite assurances during check-in
  • Inconsistent service quality, with some guests reporting rude behavior from staff and management
  • Charging for complimentary water bottles during checkout, leading to a loss of goodwill

Common questions

Is the hotel located near public transportation?

Yes, Hotel Imperial View is conveniently located near major transportation hubs like RK Ashram Metro Station and New Delhi Railway Station.

Are the rooms clean and equipped with basic amenities?

Yes, the rooms are clean and well-maintained, with basic amenities such as air conditioning and private bathrooms.

Are there any reported issues with the hotel's amenities or service?

Yes, some guests have reported issues such as non-functional TVs, lack of hot water despite assurances, and inconsistent service quality, including occasional unprofessional behavior from staff and management.

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