Hotel Kian by JMD Group

Hotel Kian by JMD Group, India Postal Office, L-316, NH-8, beside Bank Of Baroda, L block, Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037

4.7 · 3,023 reviews analysed
Hotel Kian by JMD Group – photo 1
Hotel Kian by JMD Group – photo 2
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Hotel Kian by JMD Group – photo 4

Gumo's take

Hotel Kian by JMD Group is a budget-friendly hotel in New Delhi, known for its proximity to the airport and excellent service, particularly from staff members like Sanjay Kumar, Prashant, and Shahanshah. Guests frequently praise the cleanliness of the rooms and bathrooms, the quality of the food, and the availability of 24-hour room service and breakfast. The hotel is especially suited for travelers seeking a convenient, no-frills stay near Delhi Indira Gandhi Airport, with easy access to public transport and nearby attractions like Qutb Minar and India Gate. However, some guests have raised concerns about inconsistent service and occasional unprofessional behavior from certain staff members.

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How guests rate it

Location
90
Facilities
82
Staff & Service
85
Room Comfort & Cleanliness
88

What guests love

  • Highly praised for cleanliness, with many guests noting spotless rooms and bathrooms.
  • Excellent service from key staff members like Sanjay Kumar, Prashant, and Shahanshah, who are frequently mentioned in positive reviews.
  • Convenient location near Delhi Indira Gandhi Airport and accessible via metro, making it ideal for travelers.
  • 24-hour room service and breakfast, with many guests appreciating the food quality and variety.

Worth knowing

  • Inconsistent service from certain staff members, including unprofessional behavior and instances of staff manipulating guest reviews.
  • Some guests reported issues with cleanliness, including stains on linens and grime on surfaces.
  • Occasional problems with room availability and overbooking, as noted in a few negative reviews.
  • A few guests mentioned inflated prices for services and taxi bookings, as well as irrational charges for basic items like bottled water.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Private bathroom
  • Shower
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker

Common questions

Is there a restaurant or room service available at Hotel Kian by JMD Group?

Yes, the hotel has a restaurant and offers 24-hour room service. Guests have frequently praised the food quality and variety, especially the breakfast which is included for free.

How is the cleanliness of the hotel and the rooms?

The hotel is highly praised for cleanliness, with many guests noting spotless rooms and bathrooms. However, a few reviews have mentioned issues like stains on linens and grime on surfaces, indicating occasional inconsistencies.

What are the main concerns guests have about the service at Hotel Kian by JMD Group?

While service is generally praised, especially from staff like Sanjay Kumar, Prashant, and Shahanshah, some guests have reported inconsistent service and unprofessional behavior from certain staff members. A few reviews also mention staff manipulating guest reviews.

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