Hotel Kian by JMD Group
Hotel Kian by JMD Group, India Postal Office, L-316, NH-8, beside Bank Of Baroda, L block, Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037
Gumo's take
Hotel Kian by JMD Group is a budget-friendly option near Delhi's airport, known for its proximity to transportation and 24-hour room service. While many guests praise the cleanliness of rooms and the helpfulness of staff like Mr. Sanjay Kumar and Mr. Prashant, others have raised concerns about inconsistent service, including unprofessional behavior from some female staff members and issues with inflated reviews. Despite these issues, the hotel is appreciated for its affordability and convenient location for travelers with early flights.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 75
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 82
What guests love
- Clean and comfortable rooms, with many guests noting the cleanliness and modern amenities.
- Helpful and friendly staff, particularly Mr. Sanjay Kumar and Mr. Prashant, who are frequently mentioned for their professionalism.
- 24-hour room service and proximity to the airport, making it ideal for short stays or early departures.
Worth knowing
- Inconsistent service quality, with some guests reporting rude or unprofessional behavior from certain staff members, particularly female receptionists.
- Issues with inflated reviews, including staff asking guests to give 5-star ratings or doing so without permission.
- Some reports of unclean or poorly maintained rooms, including vermin infestations and dirty surfaces.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Private bathroom
- Shower
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Pool
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
Common questions
Is the hotel clean and well-maintained?
Most guests praise the cleanliness of the rooms and modern amenities, though a few have reported issues with unclean or poorly maintained rooms, including vermin infestations and dirty surfaces.
What are the service quality like at Hotel Kian by JMD Group?
The service is generally praised, particularly for the helpfulness of staff like Mr. Sanjay Kumar and Mr. Prashant. However, there are some reports of inconsistent service, including unprofessional behavior from certain female staff members.
Does the hotel offer breakfast and what do guests say about it?
Yes, the hotel offers free breakfast, and guests have positively reviewed the breakfast experience, with 30 positive mentions in the sentiment breakdown.
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