Hotel NEU Villa

Hotel NEU Villa, 1720-28-29, Lakshmi Narayan St, Chuna Mandi, Paharganj, New Delhi, Delhi 110055

4.5 · 371 reviews analysed
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Gumo's take

Hotel NEU Villa in New Delhi is a budget-friendly option known for its friendly staff, clean rooms, and convenient location near New Delhi Railway Station and Connaught Place. While many guests praise the hospitality and value for money, others report issues with cleanliness, room maintenance, and inconsistent service. It is best suited for travelers seeking a basic, no-frills stay with a focus on location and service.

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How guests rate it

Location
85
Facilities
65
Staff & Service
80
Room Comfort & Cleanliness
72

What guests love

  • Friendly and helpful staff, particularly at the front desk, including Mr. Dharmendra Kumar, who is frequently mentioned for his courteous service.
  • Clean and well-maintained rooms, with many guests highlighting the cleanliness and modern amenities.
  • Strategic location near major landmarks like New Delhi Railway Station and Connaught Place, making it convenient for travelers.

Worth knowing

  • Issues with room cleanliness and maintenance, including reports of broken fixtures, unclean bathrooms, and unpleasant odors.
  • Inconsistent air conditioning and heating, with some guests reporting that the AC was not functional during colder months.
  • Noise disturbances from both staff and neighboring guests, particularly on upper floors.
  • Some guests have raised concerns about uncooperative or unprofessional behavior from certain staff members, including front desk personnel.

Common questions

Is the hotel clean and well-maintained?

Hotel NEU Villa is generally clean and well-maintained, with many guests praising the cleanliness and modern amenities of the rooms. However, some guests have reported issues with room cleanliness and maintenance, including broken fixtures, unclean bathrooms, and unpleasant odors.

How is the service at Hotel NEU Villa?

The service at Hotel NEU Villa is largely praised, with 113 positive mentions and only 15 negative ones. Many guests, especially at the front desk, highlight the friendly and helpful staff, including Mr. Dharmendra Kumar, who is frequently mentioned for his courteous service.

What are the nearby transportation options?

Hotel NEU Villa is conveniently located with a 5-minute walk to the nearest public transit and a 7-minute drive to Gurudwara Bangla Sahib. Its proximity to New Delhi Railway Station and Connaught Place makes it a great option for travelers looking for easy access to major landmarks and transportation hubs.

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