Hotel Pearl Residency Inn

Hotel Pearl Residency Inn, C121, Block C, Shivalik Colony, Malviya Nagar, New Delhi, Delhi 110017

4.3 · 151 reviews analysed
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Gumo's take

Hotel Pearl Residency Inn in New Delhi is a budget-friendly option known for its polite and helpful staff, particularly the reception manager, who is frequently praised for smooth check-in and checkout processes. The hotel is well-maintained and offers clean, spacious rooms, making it a good choice for couples or single travelers seeking basic comfort. However, some guests have reported issues with maintenance and cleanliness, particularly in the bathrooms. Despite these concerns, the hotel's proximity to major attractions and its affordable pricing make it a popular choice for short stays.

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How guests rate it

Location
82
Facilities
65
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Polite and efficient staff, especially the reception manager, who is frequently highlighted for excellent service.
  • Clean and well-maintained rooms, with several guests noting the neatness and spaciousness of the accommodations.
  • Convenient location near major attractions like Select Citywalk and within 8 minutes of several landmarks.

Worth knowing

  • Bathroom cleanliness is a recurring issue, with multiple guests reporting dirty taps and unhygienic conditions.
  • Some guests experienced maintenance problems, including broken beds, cracked toilet seats, and malfunctioning amenities like showers and TVs.
  • A few reviews mention discrepancies in booking and billing practices, including confusion over online booking and double-charging.

Common questions

What is the general guest sentiment about the service at Hotel Pearl Residency Inn?

Guests have a very positive sentiment about the service, with 43 positive reviews highlighting the polite and efficient staff, especially the reception manager, while only 3 negative reviews were reported.

How is the cleanliness of the hotel, particularly the bathrooms?

While the overall hotel is considered clean and well-maintained, the bathrooms have received multiple negative reviews, with guests reporting dirty taps and unhygienic conditions.

Is the hotel located near any major attractions?

Yes, the hotel is conveniently located within an 8-minute drive to Select Citywalk and near several other major landmarks in New Delhi.

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