Hotel Royal Grand
29, Hotel Royal Grand, 11, near Pooja Park, Block 29, East Patel Nagar, Patel Nagar, New Delhi, Delhi 110008
Gumo's take
Hotel Royal Grand in New Delhi is a budget-friendly option located in a convenient area near East Patel Nagar Market and the Rajinder Place metro station. It is known for its affordable pricing and decent location, but suffers from recurring issues with cleanliness, outdated facilities, and inconsistent staff behavior. While some guests praise the polite and helpful staff and the proximity to local amenities, many report problems with dirty rooms, broken infrastructure, and poor service. It may suit budget travelers who prioritize location over comfort, but is not recommended for those seeking a clean and reliable stay.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 30
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 35
What guests love
- Affordable pricing for budget-conscious travelers
- Convenient location near markets and public transport
- Some guests report polite and helpful staff
Worth knowing
- Recurring complaints about dirty and poorly maintained rooms, including stained bedsheets and broken fixtures
- Lack of modern amenities and outdated infrastructure, including non-functional lifts and poor Wi-Fi
- Unprofessional and rude behavior from some staff members, including the receptionist Mahender
- Inconsistent food and room service, with reports of unhygienic food and slow response times
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Pool
- Room service
- Breakfast (free)
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Air conditioning
Common questions
Is the hotel clean and well-maintained?
Hotel Royal Grand has recurring complaints about cleanliness, with many guests reporting dirty rooms, stained bedsheets, and broken fixtures. While some guests praise the cleanliness, the overall sentiment indicates more negative experiences in this area.
How is the service at Hotel Royal Grand?
Service at the hotel is mixed, with 13 positive mentions but 25 negative reviews. Some guests find the staff polite and helpful, while others report unprofessional and rude behavior, particularly from the receptionist Mahender.
Does the hotel have modern amenities like a lift and good Wi-Fi?
The hotel lacks modern amenities and has outdated infrastructure. Guests have reported non-functional lifts and poor Wi-Fi, which may affect your stay if these are important to you.
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