Hotel Sapphire
Hotel Sapphire, 87 Krishna Gali, Main bazar, Ratan Lal Market, Kaseru Walan, Paharganj, Delhi, 110055
Gumo's take
Hotel Sapphire in New Delhi is a budget-friendly option with a 2-star rating but a 4.0/5 aggregate user rating based on 256 Google reviews. It is known for its convenient location near New Delhi Railway Station and key attractions like Jantar Mantar, as well as for its 24-hour front desk and airport shuttle service. While many guests praise the friendly and helpful staff, the cleanliness of rooms and bathrooms, and the modern design of the property, others report significant issues with room maintenance, unprofessional staff behavior, and unhygienic conditions. The hotel is best suited for budget travelers who prioritize location and basic amenities over luxury.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 65
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 58
What guests love
- Convenient location near New Delhi Railway Station and major tourist attractions like Jantar Mantar
- Positive feedback on staff friendliness and helpfulness, with many guests noting polite and welcoming service
- Modern design and upscale amenities reported by some guests, including a well-equipped fitness center
Worth knowing
- Multiple reports of unclean rooms and bathrooms, including cockroaches, foul smells, and unhygienic conditions
- Unprofessional and rude behavior from certain staff members, particularly the receptionist Ayush, as noted in several negative reviews
- Issues with room maintenance, including broken AC, geyser, and other amenities, as well as discrepancies between online images and actual room quality
- Location inside narrow galis (alleys) that make luggage transport difficult and may deter some guests
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Airport shuttle (extra charge)
- Room service
Common questions
Is the hotel located near any major attractions or transportation hubs?
Yes, Hotel Sapphire is conveniently located near New Delhi Railway Station and is a 9-minute drive from Jantar Mantar. It is also a 13-minute walk from the nearest public transit, making it accessible for travelers.
What do guests say about the cleanliness of the hotel?
Guests have mixed feedback on cleanliness. While some praise the cleanliness of rooms and bathrooms, others report unhygienic conditions, including cockroaches, foul smells, and issues with room maintenance.
What kind of service can I expect from the hotel staff?
The hotel has received positive feedback on staff friendliness and helpfulness, with many guests noting polite and welcoming service. However, some reviews mention unprofessional and rude behavior from certain staff members, particularly the receptionist.
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