Hotel Shiva Intercontinental

Hotel Shiva Intercontinental, 8478, Arakashan Rd, Ram Nagar, Paharganj, New Delhi, Delhi 110055

3.5 · 1,824 reviews analysed
Hotel Shiva Intercontinental – photo 1
Hotel Shiva Intercontinental – photo 2
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Hotel Shiva Intercontinental – photo 4

Gumo's take

Hotel Shiva Intercontinental is a budget hotel in New Delhi, located near New Delhi Railway Station and popular with backpackers and budget travelers. While some guests praise its affordability, friendly staff, and convenient location, others report significant issues with cleanliness, maintenance, and service. The hotel is best suited for short stays by travelers who prioritize low cost over comfort and are willing to tolerate potential inconsistencies in room quality and service.

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How guests rate it

Location
72
Facilities
48
Staff & Service
55
Room Comfort & Cleanliness
42

What guests love

  • Convenient location near New Delhi Railway Station and major landmarks like Sheela Cinema and McDonald’s.
  • Some guests report friendly and helpful staff, particularly at the front desk and in housekeeping.
  • Affordable pricing for budget-conscious travelers.

Worth knowing

  • Numerous reports of unclean and poorly maintained rooms, including dirty bed linens, broken fixtures, and pest infestations.
  • Inconsistent service, with complaints about rude or unresponsive staff, billing issues, and failure to honor online bookings.
  • Issues with room amenities such as non-functional AC, geyser, and plumbing, as well as poor maintenance of common areas.
  • Safety and hygiene concerns, including broken locks, poor lighting, and a generally unsafe atmosphere for female travelers.

Common questions

Is Hotel Shiva Intercontinental suitable for long-term stays?

No, the hotel is best suited for short stays by travelers who prioritize low cost over comfort. It has reported issues with cleanliness, maintenance, and inconsistent service, which may make it unsuitable for extended stays.

What are the main concerns guests have about the hotel's condition?

Guests have reported significant issues with cleanliness and maintenance, including dirty bed linens, broken fixtures, pest infestations, non-functional AC and geyser, and poor plumbing. Common areas are also poorly maintained.

Is the hotel a good option for solo female travelers?

It may not be ideal for solo female travelers due to reported safety and hygiene concerns, such as broken locks, poor lighting, and an unsafe atmosphere.

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