Hotel Smart Signature
Hotel Smart Signature, A-144, Nh-8, Rd Number 2, near IGI Road, Mahipalpur, New Delhi, Delhi 110037
Gumo's take
Hotel Smart Signature is a budget-friendly option near Indira Gandhi Airport in New Delhi, catering primarily to travelers seeking short stays or transit accommodations. While some guests praise its proximity to the airport and friendly staff, the hotel is frequently criticized for poor room cleanliness, noisy surroundings, and inconsistent service. Positive reviews highlight value for money and helpful staff, but negative feedback often centers on unhygienic conditions, misleading information, and unprofessional behavior from some staff members.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 50
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 45
What guests love
- Proximity to Indira Gandhi Airport makes it convenient for travelers with early or late flights.
- Some guests report friendly and helpful staff, particularly those named Santosh, Prabhat, and Ashutosh.
- Rooms are described as budget-friendly and adequate for short stays, with a few guests noting cleanliness and comfort.
Worth knowing
- Numerous complaints about unclean rooms, including dirty bed linens, bathroom issues, and even bed bugs.
- Noise from the surrounding area and within the hotel, including loud staff and late-night disturbances, affects guest comfort.
- Unprofessional behavior from some staff, including receptionists who have been accused of pressuring guests for 5-star reviews and misleading billing practices.
- Inconsistent service quality, with some guests reporting rude or unresponsive staff and poor communication.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Wake up calls
- Gift shop
- Accessible
- Air conditioning
- Kitchen in some rooms
Common questions
Is Hotel Smart Signature a good option for travelers with early or late flights?
Yes, Hotel Smart Signature is a convenient option for travelers with early or late flights due to its proximity to Indira Gandhi Airport in New Delhi.
What are the main concerns guests have about the hotel's cleanliness?
Guests have frequently reported poor room cleanliness, including dirty bed linens, bathroom issues, and even the presence of bed bugs in some cases.
What kind of service can I expect from the hotel staff?
Service quality is inconsistent; while some guests praised friendly and helpful staff like Santosh, Prabhat, and Ashutosh, others reported unprofessional behavior, rude staff, and misleading billing practices.
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