Hotel Today International
Hotel Today International, 3/11, Desh Bandhu Gupta Rd, Multani Dhanda, Paharganj, New Delhi, Delhi 110055
Gumo's take
Hotel Today International in New Delhi is primarily known for its convenient location near the New Delhi Railway Station and main roads, making it accessible for travelers and commuters. However, the hotel is frequently criticized for its poor maintenance, unprofessional staff behavior, and hidden charges, including unexpected GST and service fees. Guests report issues with cleanliness, outdated facilities, and scams involving affiliated taxi and auto drivers. While a few positive reviews highlight helpful staff and good location, the overall experience is marred by recurring complaints about value for money and poor service. It may appeal to budget travelers seeking proximity to transportation hubs, but at the cost of comfort and reliability.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 40
- Staff & Service
- 30
- Room Comfort & Cleanliness
- 35
What guests love
- Convenient location near New Delhi Railway Station and main roads, ideal for travelers and commuters.
- A few guests reported helpful and cooperative staff, including managers and room service.
Worth knowing
- Recurring complaints about unclean rooms, broken fixtures, and poor maintenance, including cockroaches and mold.
- Unprofessional and unresponsive staff, with reports of rude behavior, hidden charges, and lack of communication.
- Frequent accusations of scams involving affiliated taxi and auto drivers, with misleading pricing and poor service.
- Outdated facilities and amenities, including old furniture, poor ventilation, and non-functional AC and plumbing.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Cash
- Air conditioning
- Refrigerator
- Minibar
- Room service (24 hour)
- Front desk (24 hour)
- Baggage storage
- Housekeeping (daily)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
No, the hotel is frequently criticized for poor maintenance, unclean rooms, broken fixtures, and issues like cockroaches and mold. Cleanliness has a negative sentiment with 35 complaints compared to only 13 positive reviews.
Are there any hidden charges I should be aware of?
Yes, guests have reported hidden charges, including unexpected GST and service fees. The service category has a balanced sentiment (53 positive and 53 negative), but many complaints focus on unprofessional billing practices.
Is the hotel a good choice for someone looking for a budget-friendly stay near transportation?
It may be suitable for budget travelers due to its convenient location near New Delhi Railway Station and main roads, but the overall experience is often marred by poor service, outdated facilities, and hidden charges.
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