Hotel Uptown

Plot no 7, Block 80A, Hotel Uptown, Krishna Market, Main Bazar Rd, Bharat Nagar, Paharganj, Delhi, New Delhi, Delhi 110055

4.4 · 661 reviews analysed
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Gumo's take

Hotel Uptown in New Delhi is a budget-friendly option known for its excellent service and convenient location near major attractions and public transit. Guests frequently praise the cleanliness of the rooms, the professionalism of the staff (especially Mr. Sukhdev and Mr. Dev), and the quality of the breakfast and in-house dining. While the hotel is centrally located and offers 24-hour room service, some guests have noted issues with noise, room size, and bathroom ventilation. Overall, it is a popular choice for travelers seeking value for money in a central location.

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How guests rate it

Location
82
Facilities
72
Staff & Service
89
Room Comfort & Cleanliness
78

What guests love

  • Highly praised service from staff, particularly Mr. Sukhdev and Mr. Dev, who are noted for their helpfulness and professionalism.
  • Clean and well-maintained rooms, with many guests highlighting the comfort and hygiene.
  • Convenient location near the Ramakrishna Ashram Metro Station and major Delhi attractions like Connaught Place and the Red Fort.

Worth knowing

  • Noise issues due to the hotel's location in a busy area, with complaints about sound from the street and nearby establishments affecting sleep.
  • Some guests reported small rooms with poor ventilation and cramped or outdated bathroom facilities.
  • A few negative reviews mention overpriced food and unexpected charges for basic items like water.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible elevator
  • English
  • Hindi
  • Russian
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Doctor on call
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is the hotel located near public transportation and major attractions?

Yes, Hotel Uptown is conveniently located near the Ramakrishna Ashram Metro Station and major Delhi attractions like Connaught Place and the Red Fort. It is also a 7-minute drive to the Laxminarayan Temple and a 5-minute walk to the nearest public transit.

What are the guest reviews saying about the service and staff at Hotel Uptown?

Guests frequently praise the service at Hotel Uptown, particularly highlighting the professionalism and helpfulness of Mr. Sukhdev and Mr. Dev. The sentiment for service is overwhelmingly positive, with 143 positive reviews and only 17 negative ones.

Are there any common complaints about the rooms or bathrooms?

Some guests have reported issues with room size and poor ventilation, as well as cramped or outdated bathroom facilities. The sentiment for bathrooms is notably negative, with 14 negative reviews compared to only 7 positive ones.

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