ITC Maurya, a Luxury Collection Hotel, New Delhi
ITC Maurya, a Luxury Collection Hotel, New Delhi, ITC MAURYA, Sardar Patel Marg, Akhaura Block, Diplomatic Enclave, Chanakyapuri, New Delhi, Delhi 110021
Gumo's take
ITC Maurya, a Luxury Collection Hotel, New Delhi is renowned for its upscale accommodations, exceptional dining experiences, and world-class hospitality. The hotel is particularly praised for its signature restaurants like Bukhara and Pavilion, as well as its spa and wellness offerings. Guests frequently highlight the professionalism and attentiveness of the staff, especially in housekeeping and dining services. With its prime location near major landmarks and cultural sites, it is ideal for both business and leisure travelers seeking a blend of luxury and Indian heritage.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional dining experiences, particularly at Bukhara and Pavilion, with high praise for food quality and service.
- Outstanding housekeeping and cleanliness, with multiple reviews specifically commending staff like Mr. Prakash Negi.
- Strong emphasis on hospitality and personalized service, with many guests noting the attentiveness of staff across departments.
Worth knowing
- Some guests reported inconsistencies in service quality, including lapses in responsiveness and communication.
- A few negative reviews highlighted outdated room features, such as thin walls and dated bathrooms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center
- Massage
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Boutique shopping
- Kid-friendly
- Outdoor pool
- Hot tub
- Parking (free)
- Self parking (free)
- EV charger
- Local shuttle
- Accessible
- Accessible parking
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the standout dining options at ITC Maurya, and are they highly rated?
The hotel is particularly praised for its signature restaurants like Bukhara and Pavilion, with high praise for food quality and service. Pavilion is especially popular, mentioned 105 times in guest reviews.
How is the housekeeping and cleanliness at ITC Maurya?
Housekeeping and cleanliness are highly rated, with multiple reviews specifically commending the staff, including Mr. Prakash Negi. The hotel has a strong positive sentiment for cleanliness with 407 positive mentions versus 44 negative ones.
What are the key amenities available at ITC Maurya?
The hotel offers a range of amenities including free Wi-Fi, 24-hour front desk, fitness center, spa, business center, meeting rooms, and dining options. It also features an outdoor pool and wellness services.
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