ITC Maurya, a Luxury Collection Hotel, New Delhi
ITC Maurya, a Luxury Collection Hotel, New Delhi, ITC MAURYA, Sardar Patel Marg, Akhaura Block, Diplomatic Enclave, Chanakyapuri, New Delhi, Delhi 110021
Gumo's take
ITC Maurya, a Luxury Collection Hotel in New Delhi, is renowned for its exceptional hospitality, upscale dining, and luxurious amenities. The hotel is particularly praised for its signature restaurants like Bukhara and Dum Pukht, where guests consistently highlight the quality of food and the warmth of service. With a 5-star rating and a 4.7/5 aggregate score, it appeals to travelers seeking a blend of heritage, comfort, and world-class service. The property is especially popular for special occasions, business stays, and wellness-focused visits, with notable mentions of the spa, pool, and housekeeping. Guests frequently commend the staff for their attentiveness and personalized care, making it a top-tier luxury experience in the city.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 89
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional dining experiences at Bukhara and Dum Pukht, with consistently positive feedback on food quality and service.
- Highly praised staff and service, with numerous reviews highlighting personalized and attentive hospitality.
- Well-maintained and spacious rooms with strong emphasis on cleanliness and comfort.
Worth knowing
- A few negative reviews mention poor service at the front desk and breakfast areas, including unresponsiveness and dirty tables.
- Some guests reported issues with room cleanliness and smoking-related concerns, despite assurances of non-smoking accommodations.
- A small number of reviews noted inconsistencies in spa and wellness services, with some guests feeling the experience did not meet expectations.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center
- Massage
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Boutique shopping
- Kid-friendly
- Outdoor pool
- Hot tub
- Parking (free)
- Self parking (free)
- EV charger
- Local shuttle
- Accessible
- Accessible parking
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the standout dining options at ITC Maurya, and what do guests say about them?
The hotel is renowned for its signature restaurants Bukhara and Dum Pukht, where guests consistently praise the quality of food and the warmth of service. These dining experiences are a major highlight for many visitors.
How is the service at ITC Maurya, and are there any areas where it might fall short?
The service at ITC Maurya is highly praised, with 5,485 positive mentions, but there are some negative reviews about the front desk and breakfast areas, including unresponsiveness and cleanliness issues.
Does the hotel have a good spa and wellness offering, and what do guests say about it?
The hotel has a wellness focus and is featured in a top spa guide for New Delhi. While 67 reviews praise the spa, there are 11 negative mentions about inconsistencies in the experience.
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