JW Marriott Hotel New Delhi Aerocity
JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District Delhi, Aerocity, New Delhi, Delhi 110037
Gumo's take
JW Marriott Hotel New Delhi Aerocity is a 5-star luxury hotel known for its exceptional service, spacious and well-maintained rooms, and proximity to Indira Gandhi International Airport. Guests frequently praise the hotel's breakfast buffet, dining options, and the professionalism of the staff, particularly at K3 and the concierge desk. The hotel is ideal for business travelers, families, and couples seeking a comfortable and convenient stay with access to modern amenities like an outdoor pool, spa, and fitness center. Its location in Aerocity offers a clean, upscale environment with nearby dining and shopping options.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service from staff, particularly at the concierge desk and dining outlets like K3, with many guests highlighting personalized and prompt assistance.
- High-quality breakfast buffet and dining options, with positive mentions of the variety and quality of food.
- Spacious, clean, and well-designed rooms with modern amenities, including comfortable beds and well-appointed bathrooms.
Worth knowing
- Some guests reported issues with cleanliness in common areas, including a musty or sewage-like smell in public spaces and elevators.
- A few reviews noted slow or inconsistent service in restaurants and bars, particularly during peak times.
- A small number of guests expressed dissatisfaction with the hotel's handling of complaints or lost items, citing a lack of follow-up or resolution.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Babysitting
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Pet-friendly (free)
- Dogs allowed
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel's breakfast buffet highly rated?
Yes, the breakfast buffet is highly rated, with 467 positive reviews and only 50 negative reviews. Guests frequently praise the variety and quality of the food.
How is the service at the hotel, especially at the concierge desk and dining outlets?
The service is generally excellent, with 1944 positive reviews and 351 negative reviews. Guests particularly highlight the professionalism and personalized assistance at the concierge desk and dining outlets like K3.
Are there any issues with cleanliness in the hotel's common areas?
Some guests have reported issues with cleanliness in common areas, including a musty or sewage-like smell in public spaces and elevators. However, the overall cleanliness sentiment is still positive, with 230 positive reviews and 35 negative ones.
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