Olivia Hotels
Olivia Hotels, A-15/385, Rd Number 2, Block B, Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037
Gumo's take
Olivia Hotels in New Delhi is a budget-friendly option near the airport, known for its 24-hour food service and proximity to transportation hubs. While some guests praise the friendly and helpful staff and the clean, well-maintained rooms, others report significant issues with cleanliness, room comfort, and unprofessional staff behavior. The hotel is particularly popular with business travelers and those needing a short stay before early flights, but mixed reviews suggest it may not be ideal for families or those seeking a consistently high-quality experience.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 58
What guests love
- 24-hour food service and breakfast buffet are frequently praised by guests.
- Proximity to Delhi Airport and nearby transportation hubs makes it convenient for travelers with early flights.
- Some guests highlight the friendly and helpful staff, particularly during business stays.
Worth knowing
- Numerous complaints about unclean or poorly maintained rooms and bathrooms, including stained linens and broken fixtures.
- Unprofessional and rude staff behavior is a recurring issue, especially at the front desk.
- Location is inconvenient for some guests due to being in a narrow, hard-to-reach lane, and Uber drivers often refuse to enter the area.
- Issues with hot water availability and malfunctioning air conditioning are frequently reported.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Parking (free)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Private bathroom
- Shower
Common questions
Is Olivia Hotels in New Delhi suitable for families?
Olivia Hotels may not be ideal for families due to mixed reviews regarding room comfort and cleanliness, as well as some reports of unprofessional staff behavior. However, a few family-friendly amenities are available, and some guests have had positive experiences.
What are the main issues guests report with the hotel's cleanliness and maintenance?
Guests have reported significant issues with cleanliness and maintenance, including stained linens, broken fixtures, and malfunctioning air conditioning. These concerns are frequently mentioned in negative reviews, particularly regarding the condition of rooms and bathrooms.
Is there 24-hour food service available at Olivia Hotels?
Yes, Olivia Hotels offers 24-hour food service, and the breakfast buffet is a frequently praised feature among guests. However, breakfast is available at an extra charge.
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