OYO 19484 Hotel Mahajan International

OYO 19484 Hotel Mahajan International, A 27/1, Street Number 1, Block B, Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037

3.6 · 47 reviews analysed
OYO 19484 Hotel Mahajan International – photo 1
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OYO 19484 Hotel Mahajan International – photo 4

Gumo's take

OYO 19484 Hotel Mahajan International in New Delhi is a budget-friendly option with a 3.6/5 rating based on 47 Google reviews. It is praised for its proximity to IGI Airport and for having clean, spacious rooms with friendly staff. However, the hotel has faced significant criticism for inconsistent service, poor management, and substandard cleanliness in some instances. While some guests had excellent experiences, others reported major issues with staff behavior, room conditions, and operational inefficiencies.

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How guests rate it

Location
75
Facilities
62
Staff & Service
50
Room Comfort & Cleanliness
58

What guests love

  • Proximity to IGI Airport, making it convenient for travelers.
  • Clean and spacious rooms, as noted by several guests.
  • Friendly and helpful staff, with specific mentions of Madan, Kanan, and Akash.

Worth knowing

  • Inconsistent staff behavior, with reports of rudeness and unresponsiveness, including a manager named Jitender who was described as angry and demanding.
  • Issues with cleanliness, including dirty floors, toilets, and beds with hair.
  • Poor management and operational inefficiencies, such as overbooking, broken facilities (e.g., non-working geysers and ACs), and failure to provide pre-booked services like breakfast.
  • Noise disturbances in rooms, affecting guest comfort.

Amenities

  • Breakfast
  • Air conditioning
  • Kid-friendly

Common questions

Is the hotel close to the airport?

Yes, OYO 19484 Hotel Mahajan International is praised for its proximity to IGI Airport, making it a convenient option for travelers.

What are the common complaints about the hotel?

Common complaints include inconsistent service, poor management, and cleanliness issues, such as dirty floors, toilets, and beds with hair. Some guests also reported noise disturbances and broken facilities like non-working geysers and ACs.

What do guests say about the staff?

Guests have mixed experiences with the staff. Some found them friendly and helpful, particularly mentioning Madan, Kanan, and Akash. However, others reported rudeness and unresponsiveness, with specific criticism of a manager named Jitender.

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